When you create a PDF document using Acrobat.com, the resulting PDF file looks different from the original document.
For installation information, see Install and configure Adobe CreatePDF Desktop Printer.
If the Adobe PDF printer has been installed:
Saving to other formats can change page items, such as image placement, line breaks, and page breaks.
If a font in the source document isn't available on the Acrobat.com conversion servers, the font is substituted.
While the Acrobat.com conversion servers have many fonts, Adobe can't provide every font on the market.
If the suggestions above do not help, contact Adobe Customer Support via chat at http://www.adobe.com/support/acrobatdotcom/supportinfo.