Error "The patch has failed..." | Installing update |Acrobat 8

When you try to install an update for Adobe Acrobat 8 Professional on Mac OS, the update installer returns the following error:

"Update failed. The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch. Or, you can install and reinstall the application, and then reinstall the patch."

Do one or both of the following solutions:

Quit Acrobat.

In the Finder, navigate to /Applications/Adobe Acrobat 8 Professional.

Control-click (or right-click) the Adobe Acrobat Professional application icon and choose Show Package Contents from the menu. A new Finder window opens.

In the new Finder window, open the Contents folder, then open the Resources folder, and then open the AMT folder.

Move AUMProduct.aup to the Trash.

Install the update.

Insufficient or damaged permissions in your current user account can prevent a successful installation of an update.

Create a difference administrator user account, log in to it, and then install the update while logged in to the new account.

See Install or run an Adobe application from within a new user account (Mac OS X) (kb404927) for details.

Subtotal
Promotions
Estimated Shipping
VAT	Calculated at checkout

Total

Error "The patch has failed..." | Installing update |Acrobat 8 | Mac OS

Products Affected

Issue

Solution

Solution 1: Delete the Acrobat updater data file.

Solution 2: Install the update while logged in to new administrator user account.

Products

Download

Support & Learning

Buy

Company