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Acrobat Help / 

Run Acrobat on Windows Vista

Adobe Community Help


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Adobe Acrobat 8.1 supports Microsoft Windows Vista, Office 2007 and Windows x64 platforms. For more details about the Acrobat 8.1 update, see TechNote kb401730. Acrobat 7 and previous versions do not support Windows Vista.

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Support for Acrobat 8 on Windows Vista

To obtain this update:

  1. Open Acrobat 8.
  2. Select Help > Check For Updates. The 8.1 update will download and install automatically.

Note: There is a known issue with 64-bit versions of Windows which causes the Adobe PDF Printer to not work correctly. Microsoft has released a Hot Fix for this issue which is documented in Microsoft KB Article 930627 on the Microsoft Help and Support site at http://support.microsoft.com. This Hot Fix is also included in the Windows Vista Service Pack 1 (SP1) update. Adobe has tested and will support the Adobe PDF Printer with this Hot Fix installed. This Hot Fix is also included in the Vista SP1 update.

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Known Limitations and Issues with Acrobat 7 on Windows Vista

Issue: During uninstall the Acrobat 7 installer alerts that Acrotray.exe and Explorer.exe files are in use and must be closed before continuing installation.

Solution: Click ignore during the uninstall to proceed with removing Acrobat 7. You may need to restart your system after you finish uninstalling Acrobat 7.

Issue: Command under Help > Detect and Repair is unavailable as protected Administrator or User.

Solution: Use Detect and Repair feature in Control Panel > Add/Remove programs.

Issue: Right-click contextual menu is not available for PDF conversion.

Solution: Convert file inside Acrobat 7 or original application.

Issue: Web capture button in Internet Explorer 7 is not available in a new tab view.

Solution: Capture site from first tab or use Acrobat 7 to capture site.

See Also

  • Support policy for Microsoft Office 2007 in Acrobat 8
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