When you share your screen for a period of time on Mac OS X 10.5 Leopard, the Adobe Acrobat Connect Professional 6add-in closes unexpectedly. This problem only exists with Mac OS X 10.5 Leopard users when screen sharing with Adobe Acrobat Connect Professional 6.
Adobe Acrobat Connect Professional 7 has compatibility issues with Mac OS X 10.5 Leopard.Adobe Acrobat Connect Professional 6 supports OS X 10.4 Tiger and doesn't contain this problem.
Uninstall the Adobe Acrobat Connect Professional 6 add-in and install the latest version from the Adobe downloader.
When you download the Adobe Acrobat Connect Professional 6 add-in after you uninstall, you will automatically get the latest version.
To uninstall the add-in:
Note: Replace [YourUserName] with your user name for this computer
To install the latest version of the add-in:
The Adobe Acrobat Connect Add-in will download and install. Once it completes the installation, it will close the room and re-open within the Adobe Acrobat Connect Add-in.
New users will not encounter this problem because they will get the latest version of the Adobe Acrobat Connect Add-in at the time of installation.
Keywords:
kb403441
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