To submit a feature request or bug report about After Effects, choose Help > Send Feedback.
Installing the software
Before installing Adobe After Effects software, review complete system requirements and recommendations in the Read Me file. The Read Me file is included in the Release Notes document available through the After Effects support section of the Adobe website.
In addition to the full version of Adobe After Effects, you can also install additional copies on additional computers to use as After Effects render engines to assist with network rendering. You install render engines in the same manner as the full version of the application. You run the render engine using the Adobe After Effects Render Engine shortcut in the Adobe After Effects folder.
The trial version of After Effects includes all of the codecs that are included with the full version of After Effects. This means that you can import and export to all of the supported file formats using the trial version. The free trial version of Adobe After Effects software does not include some features that depend upon software licensed from parties other than Adobe. For example, Cycore (CC) effects, mocha-AE, mocha Shape, FreeForm, and Color Finesse are available only with the full version of Adobe After Effects software. (Keylight is included, however.) If your installation of After Effects is missing some third-party components, contact your system administrator to ensure that all licensed components have been installed correctly.
Activate the software
Activation is a simple, anonymous process. After installation, your Adobe software attempts to contact Adobe to complete the license activation process. No personal data is transmitted.
A single-user retail license activation supports two computers. For example, you can install the software on a desktop computer at work and on a laptop computer at home.
For more information on product licensing and activation, see the Read Me file or go to the Adobe website.
Before transferring an activation to a different computer, deactivate the software by choosing Help > Deactivate or Help > Sign Out.