When you load Adobe Captivate 5 CREV, SWF, or ZIP files in Adobe Captivate Reviewer 2.0 on Mac OS, you receive one of the following errors:
- User does not have required privileges. Ensure that the user is part of the application owner group.
- The SWF file could not be loaded.
Determine whether you are the owner of the Adobe Captivate Reviewer application or a member of the application group. See Determining the owner of the application group and Determining the members of the application group for detailed instructions.
Choose Go > Utilities to open Terminal on your Macintosh.
Change the current directory to the /Applications/Adobe directory where the Adobe Captivate Reviewer application exists. To do so, type the following command:
Type the following command to list the contents of the Adobe directory. This command also shows the owner, the name of the application group, and the permissions for the applications in the directory:
See Figure 3 below to assist you in identifying the owner, the name of the application group, and the permissions for the applications.
Perform the steps in the previous procedure and determine the name of the application group (see Figure 3 below).
Change the directory to /usr/bin by typing the following command:
Note: Skip this step if /usr/bin is added to the system path on your Mac.
Type the following command to read the details of the Adobe Captivate Reviewer application:
dscl . read /groups/<group_name>
In the example in Figure 3, the name of the application group is 'wheel'. So, the command is dscl . read /groups/wheel
See Figure 3 below for assistance in identifying the members of the Adobe Captivate Reviewer application.
Determine the name of the Adobe Captivate Reviewer 2.0.app group by doing steps 1 and 2 of the procedure here.
Type the following command to add your username as a 'member' to the Adobe Captivate Reviewer 2.0.app group:
sudo /usr/bin/dscl . -append /groups/<group_name> GroupMembership <username>
If you are prompted for a password, type the password associated with your username.
To verify whether you have been added as a member to the group, type the following command and check the line that begins with 'GroupMembership':
dscl . read /group/<group_name>
If your name appears here, it means that you are the member of the group.
See the following example with these commands highlighted (in red):
Figure 1: Adding members to the application group
Change the directory to /A pplications/Adobe using the following command:
Type the following command to switch to the root user:
When you are prompted for the password, type the root password. If you do not know the root password, contact your system administrator for assistance.
Type exit to come out of the root shell.
To assign 'write' permission to the 'owner' of the application, type the following command:
chmod -R o+w Adobe\ Captivate\ Reviewer\ 2.0.app
To assign 'write' permission to the application group type the following command:
chmod -R g+w Adobe\ Captivate\ Reviewer\ 2.0.app
Note: '\' is the escape character for spaces. Precede every space between the name of the app with '\'. So, Adobe<space>Captivate<space>Reviewer<space>2.0.app is typed as Adobe\<space>Captivate\<space>Reviewer\<space>2.0.app
The following example shows the commands used to assign 'write' permission to an application group:
Figure 2: Assigning 'write' permissions to an application group
This issue occurs because if you don't have write permission for the Adobe Captivate Reviewer application.
Often, the root user who has all the permissions (read, write, and execute) is the owner of any application on Mac OS. So, if you have logged on as the 'root' user, you can load the files into the reviewer app successfully. To load the files into the app, the username must be a member of the application group. Furthermore, the application group must have the write permission for the app and its folders.
Adobe Captivate Reviewer app is based on the AIR security model. This model requires that files are in its folder to provide users access to all components of the file. When you load a file in Adobe Captivate Reviewer, the reviewer app picks up the file. Then it writes it into its folder before opening it in the app. To enable the reviewer app to write the file into its folder, the currently logged on user must have the write permission to the reviewer app and its constituent folders.
Owner, member, group, and permissions
Every application on Mac OS is associated with an owner and a group (called as application group). The owner is typically the root user, but not necessarily so. Any user can be added as a member to the application group.
Both the owner and the group can be assigned with read (r), write (w), or execute rights (x).
Figure 3: Determining 'owner' and 'group members' of Adobe Captivate Reviewer 2.0.app
- A — Owner. In this case, root.
- B — The application group. In this case, "wheel" is the group associated with the application Adobe Captivate Reviewer 2.0.app.
- C — Application group membership. In this case, "root" is the (only) member of the application group "wheel." (Multiple members when present are separated with a space. For example, root user tester.)
- D — The permissions assigned to the owner. In this case, the owner "root" is assigned with read (r), write (w), and execute (x) rights.
- E — The permissions assigned to the application group. In this case, "wheel" is assigned with read (r) and execute (x) rights. The '-' before 'xr' indicates that the application group does not have the "write" permission.
privileges, user privileges on Mac, permissions, user permissions, SWF file. Mac user permissions, application owner group, load files, Adobe Captivate Reviewer; cpsid_85490