When you launch a Creative Suite 5 product, the error "Error #-5000 while verifying your authorization" occurs. The application sometimes continues to launch in the background and partially function.

Verify permissions for your user folder.

If it's running, quit the Creative Suite 5 product.

In Finder, navigate to /Users/.

Control + click the <username> folder and select Get Info.

Expand Sharing and Permissions.

Click the Lock icon at the lower-right corner of the panel.

When prompted, enter your user's password.

Click the Plus icon, and select your user's name.

Select Read & Write privileges from your user's privilege pop-up menu.

Click the Lock icon and close the Info dialog.

Launch the Creative Suite 5 product again.

For additional launch troubleshooting steps, see "Troubleshoot launch issues or problems -- Adobe Creative Suite 5 products" (cpsid_83223).

Keywords: cpsid_84441

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Error "#-5000 while verifying your authorization" when launching Creative Suite 5 products in Mac OS

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