The following error appears in your Adobe Creative Suite 5 or CS5.5 product installer log file:
- Exit Code: 14 – Failed due to insufficient privileges
It's necessary to run the Creative Suite 5 and CS5.5 installer from an account with administrator privileges. CS5 and CS5.5 products cannot install when run from a standard user account using the Run As command. The Exit Code: 14 error indicates you are not logged in as a user with administrator privileges.
Log out of the current user account and log in to an account with administrator privileges. If you are unsure if your user account has administrative privileges, create a temporary local admin user account. Creating a new local administrator account can eliminate corrupt accounts or group policy objects that can prevent the product from installing.
For help creating a new local admin account, see the following:
- Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer." Or, contact your system administrator.
- Windows Vista/7: Create local administrator account | Windows 7, Vista (kb404912)
- Mac OS X: Creating and modifying user accounts on the Apple support website.
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