Welcome to Adobe® Creative Suite® 5 Design Standard. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Design Standard documentation.
*Adobe CS Live services are complimentary for a limited time and include Adobe® BrowserLab, Adobe® CS Review, Acrobat.com, Adobe® Story and SiteCatalyst® NetAverages** Learn more.
Windows®
Mac OS
For updates to system requirements, visit www.adobe.com/go/designstandard_systemreqs
For CS Live system requirements, visit www.adobe.com/go/cslive_requirements
** This product may allow you to extend its functionality by accessing certain features that are hosted online, including the Adobe CS Live online services ("Online Services"). The Online Services, and some features thereof, may not be available in all countries, languages, and/or currencies and may be discontinued or modified in whole or in part without notice. Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy, and access to some services may require user registration. Some Online Services may be subject to fees and require a subscription. Fees subject to change. For more details and to review the applicable terms of use and Online Privacy Policy, visit www.adobe.com.
The components of Adobe Creative Suite 5 Design Standard are located on multiple DVDs:
Each component has its own serial number.
Locate all installation media and serial numbers before you begin the installation process.
Install Creative Suite 5 Design Standard
Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.
If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.
Note: You may be asked to close conflicting processes in order to complete the installation.
Install Acrobat 9 Pro
If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.
If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.
The components of Adobe Creative Suite 5 Design Standard are contained in two downloadable packages:
Each Windows package contains two files: a .7z file and an .exe file. Each Mac OS package contains one DMG file.
Each component has its own serial number.
Install Creative Suite 5 Design Standard
Before you begin, close all applications, including your web browser. Make sure you have administrative privileges or can validate as an administrator.
If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.
Note: You may be asked to close conflicting process in order to complete the installation process.
Install Adobe Acrobat 9
If you already have Acrobat 9 Pro installed, either as part of a suite or as a standalone application, you do not need to reinstall it. Existing Acrobat 9 Pro users should download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check For Updates.
If you have Acrobat 8 or earlier installed on your computer, you must uninstall it before you install Acrobat 9 Pro.
For additional CS5 installation help, go to www.adobe.com/go/cs5install/
Known issues
For more detailed information about troubleshooting your installation, go to www.adobe.com/go/support_loganalyzer.
Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web). Repair is not an available option.
Before you uninstall, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows.
Do one of the following:
Known issues
Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.
Entering a serial number
Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite edition that contains the application. If the product you purchased is a Creative Suite, you can enter the serial number in any of the applications contained in the Creative Suite. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched.
Only applications running as a trial will recognize the new serial number. If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently. Then on the next launch of the application, it will recognize the new serial number.
The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.
Volume licensing
Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with a Creative Suite edition. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.
Acrobat trial software
Windows: Your Acrobat and Creative Suite applications are located on two different DVDs or download files. You must install Acrobat and Creative Suite applications separately. If you wish to purchase these applications, you will need to provide separate serial numbers for Acrobat and the Creative Suite edition.
Macintosh: Acrobat is not available for trial on Macintosh. If you wish to purchase a Creative Suite product, a Macintosh compatible version of Acrobat will be provided. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.
For additional information, visit www.adobe.com/go/a9_installation
You must accept the license agreement and warranty terms to use this product. See www.adobe.com/go/eulas for details. This product may automatically attempt to activate over the Internet. See www.adobe.com/go/activation for details.
Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services. In order to take advantage of your complimentary access to CS Live online services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product.
To learn more about CS Live online services, visit www.adobe.com/go/cslive_ps.
All font related documentation is online. Visit http://www.adobe.com/type/browser/landing/creativesuite/creativesuite5.html to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS5 products, and listings of fonts included on DVD for each of the CS5 products.
The Creative Suite 5 installer installs fonts into a default system font directory. Many of these fonts are newer versions of fonts installed by Creative Suite 4. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory. The default system font directory is:
Apple Macintosh: <System Disk>/Library/Fonts
Windows: <System Disk>:\Windows\Fonts
The older fonts will be saved in the new directory:
Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current
Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current
This new directory will also contain a file named "Read Me.html" which lists the saved fonts, and the version numbers of the new and old font files.
You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.
There are additional fonts on the content disc. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.
For a list of known issues, go to http://go.adobe.com/kb/ts_cpsid_83999_en-us.
Customer Service
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO. Alternatively, you can click on Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support. For additional CS5 installation help, go to www.adobe.com/go/cs5install/.
Online Resources
For complete Help plus community-based instruction, inspiration and support, go to www.adobe.com/go/learn_cs_en.
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