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Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6

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Damaged preferences files can cause crashes, errors, and other unexpected behavior in Dreamweaver. Follow the instructions below to restore preferences to the default settings.
 

Disclaimer: Some of these procedures involve editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
 

Windows users: Some of the procedure below require you to access hidden folders. By default, Windows does not display hidden folders or files. For instructions on showing these hidden folders, see Show hidden files, folders, and filename extensions | Windows XP, Vista, Windows 7.
 

Mac OS 10.7 "Lion" users: Some of the procedure below require you to access your user Library folder. In Mac OS 10.7, Apple has made this folder hidden. For instructions to access your user Library, see Access hidden user library files | Mac OS 10.7 Lion.

Remove existing preferences

To remove existing preferences, follow the instructions below that are appropriate for your operating system and version of Dreamweaver.

Remove preferences on Mac OS

  1. Quit Dreamweaver.
  2. In the Finder, navigate to /Users/Your User Name/Library/Application Support/Adobe.

  3. Rename the Dreamweaver preferences folder:

    Dreamweaver CS6: Rename the Dreamweaver CS6 folder to, for example, Old Dreamweaver CS6.

    Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.

    Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.

    Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
     

  4. Navigate to /Users/Your User Name/Library/Preferences.

  5. Rename the Dreamweaver preferences file:

    Dreamweaver CS6: Rename the Adobe Dreamweaver CS6 Prefs file to, for example, Old Adobe Dreamweaver CS6 Prefs.

    Dreamweaver CS5.5: Rename the Adobe Dreamweaver CS5.5 Prefs file to, for example, Old Adobe Dreamweaver CS5.5 Prefs.

    Dreamweaver CS5: Rename the Adobe Dreamweaver CS5 Prefs file to, for example, Old Adobe Dreamweaver CS5 Prefs.

    Dreamweaver CS4: Rename the Adobe Dreamweaver CS4 Prefs file to, for example, Old Adobe Dreamweaver CS4 Prefs.
     

Remove preferences on Windows 7 or Windows Vista

  1. Exit Dreamweaver.
  2. In Windows Explorer, navigate to C:\Users\Your User Name\AppData\Roaming\Adobe.

  3. Rename the Dreamweaver preferences folder:

    Dreamweaver CS6: Rename the Dreamweaver CS6 folder to, for example, Old Dreamweaver CS6.

    Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.

    Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.

    Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
     

  4. Choose Start, type regedit in the Start Search, and then press Enter.

  5. In the left pane of the Registry Editor, navigate to the following key:

    HKEY_CURRENT_USER\Software\Adobe

  6. Remove the Dreamweaver preferences registry entries.

    Dreamweaver CS6

    1. Select the Dreamweaver CS6 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS6 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.

    Dreamweaver CS5.5

    1. Select the Dreamweaver CS5.5 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS5.5 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.


    Dreamweaver CS5

    1. Select the Dreamweaver CS5 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS5 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.


    Dreamweaver CS4

    1. Select the Dreamweaver CS4 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS4 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.
  7. Exit the Registry Editor.

Remove preferences on Windows XP

  1. Exit Dreamweaver.
  2. In Windows Explorer, navigate to C:\Documents and Settings\Your User Name\Application Data\Adobe.

  3. Rename the Dreamweaver preferences folder:

    Dreamweaver CS6: Rename the Dreamweaver CS6 folder to, for example, Old Dreamweaver CS6.

    Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.

    Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.

    Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
     

  4. Choose Start > Run. Type regedit in the Open textbox, and then press Enter or click OK.

  5. In the left pane of the Registry Editor, navigate to the following key:

    HKEY_CURRENT_USER\Software\Adobe

  6. Remove the Dreamweaver preferences registry entries:

    Dreamweaver CS6

    1. Select the Dreamweaver CS6 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS6 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.

    Dreamweaver CS5.5

    1. Select the Dreamweaver CS5.5 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.

    2. Ensure the Dreamweaver CS5.5 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.


    Dreamweaver CS5

    1. Select the Dreamweaver CS5 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS5 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.


    Dreamweaver CS4

    1. Select the Dreamweaver CS4 key, then select File > Export. In the Export Registry File dialog, enter a filename and location, and then click Save.
    2. Ensure the Dreamweaver CS4 key is still selected, and then select Edit > Delete. In the Confirm Key Delete dialog, click Yes.
  7. Exit the Registry Editor.

Try to re-create the problem

After you have removed your existing preferences, restart Dreamweaver. The application creates new preferences files, folders, and registry entries, as applicable, using the default settings. 

Then try to re-create the problem that you had before.

If the problem was resolved, then damaged preferences was the cause.

If the problem persists, then the preferences are not the cause and you can replace the original preferences.

To replace the original preferences:

  1. Quit Dreamweaver.
  2. Delete the new preferences folder and restore the original name of the previous folder.
  3. Do one of the following:

    Mac OS: Delete the new preferences file and restore the original name of the previous preferences file.

    Windows: Double-click the registry backup file you created.

Additional Information

Keywords: cpsid_83912

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