Uninstalling Dreamweaver MX / MX 2004 on Windows

For most users, the default method of uninstalling Dreamweaver MX 2004 and Dreamweaver MX through Control Panel > Add/Remove Programs works fine. However, if you are experiencing crashes, errors or other unexpected behavior, then go through the following steps to ensure a complete uninstall followed by a reinstall in Safe Mode.

Open Dreamweaver and backup your Dreamweaver site definitions by choosing Site > Manage Sites > select your sites > click the Export button. For more information on backing up sites, see Importing and exporting sites in the Using Dreamweaver LiveDocs. If you want to backup other Dreamweaver customizations, see Backing up and restoring Dreamweaver settings (TechNote 18736).

For Dreamweaver MX 2004, transfer your license before uninstalling. This step does not apply to Dreamweaver MX.

Open Dreamweaver MX 2004.

Select Help > Activation > Transfer License.

Close Dreamweaver.

From the Start button, choose Settings > Control Panel. Use Add/Remove Programs to uninstall Dreamweaver. If you are using the default Windows XP Start menu style, then choose Start > Control Panel > Add/Remove.

Select Dreamweaver from the Add/Remove Programs dialog box and click Remove.

If you are uninstalling Dreamweaver in order to troubleshoot a problem, we recommend you delete your user configuration settings in case they have become corrupt. Select Yes when this prompt appears: "Do you also want to uninstall Dreamweaver MX 2004 preference and configuration files for all users on this computer?"

After the uninstall process has completed, browse your hard drive and verify that the following folders have been deleted. Manually delete them if they are still present:

C:\Program Files\Macromedia\Dreamweaver MX[2004]
C:\Documents and Settings\[username]\Application Data\Macromedia\Dreamweaver MX [2004]
C:\Documents and Settings\[username]\Application Data\Macromedia\Common\2004

Delete the following InstallShield folders (applies to both versions MX and MX 2004):

C:\Program Files\Common Files\InstallShield\Engine\6\Intel 32
C:\Program Files\Common Files\InstallShield\IScript

Delete the following files from C:\Program Files\InstallShield Installation Information\, if the Dreamweaver uninstaller did not automatically remove them:

Dreamweaver MX 2004:{05BB2EC5-6BEF-4DDC-9E75-BEE7B161157A}
Dreamweaver MX 6.1:{E144C1BB-91D5-4B9D-ABDB-CDE01EA83595}
Dreamweaver MX:{8B4AB829-DFD3-436D-B808-D9733D76C590}
Extension Manager:{A5BA14E0-7384-11D4-BAE7-00409631A2C8}
Dreamweaver UltraDev 4:{ABDA9912-5D00-11D4-BAE7-9367CA097955}

Delete temporary files from the Temp environment folder(s).

Locate the Temp folder(s)

Click the Start button

Select Run

Type cmd then click OK to launch the command console.

Type set in the command console, and press Enter. The values for the TMP and TEMP variables describe the location for the temp folder(s). The variables should look similar to the following: C:\Documents and Settings\[username]\Local Settings\Temp C:\Windows\Temp

Type Exit, then press Enter to exit the command console.

Exit from any running programs.

Open Windows Explorer by right-clicking the Windows Start button and choosing Explore.

Browse to the Temp folder(s) identified in the command console.

Click the View menu, then click Details.

Sort the files by Type by clicking on the Type column heading.

Normally, any .tmp files can be safely deleted. It is usually a good idea to remove any other files in this folder. However, unless you are sure you no longer need the files, move these files to a different folder on your hard drive, such as "OldTemp," and delete them at a later date.

Delete the following files fromC:\Windows\Prefetch, if the Dreamweaver uninstaller didn't automatically remove them:

DREAMWEAVER.EXE-12394D1F.pf
DW_CLIENT_INSTALLER.EXE-27A31C0C.pf
MACROMEDIA LICENSING.EXE-0207523C.pf

Right-click the Recycle Bin icon on the desktop and select Empty Recycle Bin.

Warning about steps 12 & 13: Editing the Windows Registry incorrectly can cause serious problems that may require reinstalling your operating system. Adobe does not guarantee that problems caused by editing the registry incorrectly can be resolved. Edit the registry at your own risk.

Go to Start > Run > type "regedit" > and delete this registry key which holds your Dreamweaver, Flash and Fireworks site definitions. This key applies to MX 2004 but not MX. When you uninstall MX 2004, it never removes your site definitions. This can be problematic if a site definition has become corrupted. You need to go into the registry and manually delete the Sites key if you want to remove them:

HKEY_CURRENT_USER\Software\Macromedia\Common\2004\Sites

While in the registry, also verify that the following keys have been deleted by the uninstall process. Manually delete them if they are still present:

HKEY_CURRENT_USER\Software\Macromedia\Dreamweaver [6 or MX 2004]
HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Dreamweaver\[6 or 7]

After completing the steps above, reinstall Dreamweaver MX or MX 2004 with your anti-virus software disabled. If you uninstalled Dreamweaver MX or MX 2004 in order to troubleshoot a problem, then re-install Dreamweaver in Safe Mode as described inInstalling Dreamweaver MX / MX 2004 in Safe Mode on Windows (TechNote 362eefb2).

Here are some related TechNotes:

Installing Dreamweaver MX & MX 2004 in Safe Mode on Windows (TechNote 362eefb2)
Uninstalling Studio 8 applications on Windows (TechNote 4e7826b7)
Troubleshooting Dreamweaver for Windows (TechNote 15481)
Dreamweaver crashes when performing a task related to site definitions (TechNote 5989f7f4)
Installing Studio 8 products in Selective Startup mode on Windows XP (TechNote d2b5934d)

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