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Flash Player Help / 

Download This Video To RealPlayer option in Flash Player context menu doesn't work

Adobe Community Help


Products Affected

  • Flash Player

Contact support

 
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Issue

On Mozilla Firefox 5.0 and Internet Explorer 8, you are not able to remove the Download This Video To RealPlayer option from Flash Player's right-click menu.

To the top

Solution

If you installed RealPlayer in your machine, when you view a Flash file in a browser, you can right-click and download the file into RealPlayer. For doing this, you are provided with the Download This Video To RealPlayer option. However, you can remove this option from the right-click menu of Flash Player. The instructions provided in this document are tested on:

  • Internet Explorer 8
  • Mozilla Firefox 5.0
  • RealPlayer 14.0.2.633
  • Flash Player 10

Internet Explorer 8

  1. Choose Tools >  Manage Add-ons.
  2. In the Manage Add-ons window, select Real Player Download and Record Plugin for Internet Explorer.
  3. Click Disable at the bottom of the window.
  4. Close and re-open Internet Explorer.

Mozilla Firefox 5.0

  1. Open RealPlayer.
  2. Click the RealPlayer icon in the upper-right corner.

     

  3. Click Preferences > Download & Recording.
  4. Clear the Enable Web Download & Recording for these installed browsers check box.
  5. Click OK.
  6. Close and re-open Mozilla Firefox.

 

Keywords: kb402906

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