Welcome to Adobe® Flash® Professional CS5. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Flash Professional CS5 documentation.
Omniture® Test&Target ® extension for Adobe Flash Professional CS5
Omniture® SiteCatalyst® extension for Adobe Flash Professional CS5
NOTE: Flash Professional CS5 is a 32-bit application which can be installed on computers with either 32-bit or 64-bit operating systems.
Windows®
Mac OS
In addition to the Adobe Flash Professional CS5 system requirements, applications created using the Packager for iPhone® will only run on devices that support iPhone 3.0 OS and above.
For updates to system requirements, visit http://www.adobe.com/products/flash/systemreqs/
For CS Live system requirements, visit www.adobe.com/go/cslive_requirements
This product may allow you to extend its functionality by accessing certain features that are hosted online, including the Adobe CS Live online services ("Online Services"). The Online Services, and some features thereof, may not be available in all countries, languages, and/or currencies and may be discontinued or modified in whole or in part without notice. Use of the Online Services is governed by separate terms of use and by the Online Privacy Policy, and access to some services may require user registration. Some Online Services may be subject to fees and require a subscription. Fees subject to change. For more details and to review the terms of use and Online Privacy Policy, visit www.adobe.com.
1. Before you install, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. It is also recommended to temporarily turn off virus protection during the installation process.
2. You must have administrative privileges or be able to validate as an administrator.
3. Do one of the following:
Windows:
Mac:
4. If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.
5. For additional CS5 installation help, go to www.adobe.com/go/cs5install/.
Known issues
Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (DVD or the download from the web). Repair is not an available option.
Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.
Features in trial software
The trial versions of After Effects CS5, Flash Professional CS5, Adobe Premiere Pro CS5 and Soundbooth CS5 do not include some features that depend on software licensed from parties other than Adobe. For example, some codecs for encoding MPEG formats are available only with the full version of these products. HDV, XDCAM and AVCHD formats and sequence presets are not supported in the trial for both Mac OS and Windows. Adobe Media Encoder export does not include MPEG-4, MPEG-2, MPEG-2 DVD or MPEG-2 Blu-ray as export formats in the trial. The file importer does not recognize file types that are not included in trial mode (such as MPEG and XDCAM files). HDV is not included as a capture format in the Mac OS version of the trial.
Entering a serial number
Enter the serial number for the software you purchased in the serialization screen. The serialization screen will load the first time you launch the application. You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application. If the product you purchased is one of the Creative Suites, you can enter the serial number in any of the applications contained in the Creative Suite. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched.
Only applications running as a trial will recognize the new serial number. If any of the applications have already been serialized with a different serial number, it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently. Then on the next launch of the application, it will recognize the new serial number.
The serial number you purchased is for the use of the software in a specific language, and will only be accepted by a product installed in that language.
Volume licensing
Volume licensing customers cannot purchase from a trial directly. However, a volume licensing serial number can be used to serialize all Creative Suite applications, except the Acrobat 9 trial or retail versions that ship with Creative Suite. Acrobat 9 volume licensing software must be purchased from an authorized Adobe licensing center. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license. To find a reseller in your area, go to http://partners.adobe.com/resellerfinder/na/reseller.jsp.
You must accept the license agreement and warranty terms to use this product. See www.adobe.com/go/eulas for details. This product may automatically attempt to activate over the Internet. See www.adobe.com/go/activation for details.
Creating an Adobe ID registers your software and sets up access to Adobe CS Live online services. In order to take advantage of your complimentary subscription of CS Live services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product.
The Omniture® Test & Target® extension for Adobe Flash Professional CS5 enables you to easily create and manage Flash content variations for online marketing campaigns directly from your creative workflow. This gives marketers the necessary capabilities to continually make their online content and offers more relevant to their customers—yielding greater conversion. The Omniture Test & Target extension for Adobe Flash Professional CS5 requires a Test&Target login.
Learn more and download the Omniture Test&Target extension at http://www.adobe.com/go/fl_getomniture .
The Omniture SiteCatalyst extension for Adobe Flash Professional CS5 enables you to easily add tracking to Flash content, directly from the creative workflow, without manually tagging each piece of content. This will dramatically shorten analytics implementation times, allowing you to focus on the impact of your creative work. This extension requires a SiteCatalyst login.
Omniture SiteCatalyst provides marketers with actionable, real-time intelligence about online strategies and marketing initiatives. SiteCatalyst helps marketers quickly identify the most profitable paths through their Web site, determine where visitors are navigating away from their site, and identify critical success metrics for online marketing campaigns. SiteCatalyst is part of the Omniture Online Marketing Suite of applications for online business optimizations.
Learn more and download the Omniture SiteCatalyst extension for Adobe Flash Professional CS5 at http://www.adobe.com/go/fl_getomniture.
Developers can deliver applications built with the Packager for iPhone just like any other iPhone application. This requires the developer to be a member of the iPhone Developer Program and follow the program guidelines.
A developer certificate from Apple is required in order to test and deploy applications to iPhone. Apple provides information on its developer programs at http://developer.apple.com/iphone/
To submit feature request and bugs, please send our team an email by completing the following form: http://www.adobe.com/go/wish/
Third Party Code Information available at http://www.adobe.com/go/thirdparty/
For a list of known issues, go to http://go.adobe.com/kb/ts_cpsid_84013_en-us.
Customer Service
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
If you are having any issues with installing or uninstalling any of your Creative Suite 5 applications, please try rebooting your system prior to contacting Support. For additional CS5 installation help, go to www.adobe.com/go/cs5install/.
For complete Help plus community-based instruction, inspiration, and support, go to www.adobe.com/go/learn_Flash_support.
Adobe Marketplace and Exchange
Find an Adobe Authorized Training Center
Find an Adobe Authorized Print Service Provider
To convert your trial to purchase, click http://www.adobe.com/go/buy_flashpro
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