InDesign fails to respond to show or hide commands or disappears while its process continues (Mac OS X 10.5-10.5.5)

Adobe InDesign CS3 or CS4 fails to respond to the show or hide commands when you use the Cmd+H keyboard shortcut or the "Hide InDesign" or "Show All" commands on the Application menu on Mac OS X10.5.x.

InDesign may enter into a hidden state and cannot be made visible again. This can occur when switching context from or to InDesign. For example, clicking on the desktop to switch to the finder, or using the Command+Tab keys to switch between InDesign and another application.

You might also have problems maximizing or minimizing the application.

Adobe Engineering is working with Apple to address this issue.

Do one of the following solutions:

For more information on how to upgrade your operating system, please refer to http://www.apple.com/downloads.

When you first start InDesign, before this issue appears, quit and restart InDesign. Many customers have found this prevents the issue from occurring later in their application session.

If InDesign is still visible, but not responding to the Hide command (Command+H), then quit InDesign and restart the application.

If InDesign has become hidden, and cannot be made active again, then do one of the following:

Quit using the Dock

Control+Click the InDesign icon in the Dock and choose Quit.

Note: If there are open unsaved documents, this will not work as the save confirmation dialog will be invoked and cannot be dismissed because the user interface (UI) is hidden.

Relaunch InDesign.

Force quit

Press Command+Option+Escape to invoke the Mac OS X Force Quit Applications dialog box.

Select InDesign and click the Force Quit button.

In the next dialog box, click the Force Quit button again to confirm your selection.

Restart InDesign and use the Document Recovery feature to recover any unsaved changes to documents which were open when you forced quit.

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InDesign fails to respond to show or hide commands or disappears while its process continues (Mac OS X 10.5-10.5.5)

Products Affected

Issue

Reason

Solution

Solution 1: Update your Mac operating system to 10.5.6.

Solution 2: Quit and Restart InDesign before the issue appears.

Solution 3: Restart InDesign after the issue appears.

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