Adobe Central and Central Pro Output Server 5.7, Windows support extended to Windows 7 (32/64 bit) and Windows Server 2008 R2 (64 bit)

This technote formally extends support for Central and Central Pro Output Server 5.7 to Windows 7 (32/64 bit) and Windows Server 2008 R2 (64 bit). This note also provides required procedure for the product to function properly.

In a multi-instance install of Central 5.7, some instances randomly fail to start and produce a log error similar to:

2010/04/20 10:17:00 c:\formunis\Bin\jfserver.exe: [400]open of table 'C:\Windows\TEMP\JFXD757.tmp' failed

In Control, instances sometimes show "jfserver.sts not found" or report "Loading job management database" forever.

This problem is also present on Windows Server 2008 R1 (64 bit) but not as prominent.

A patch for jfserver.exe is available from Adobe enterprise support to address this issue.

View manager is a client application for Central Pro. When it is installed on Windows 7 (32/64 bit) and Windows Server 2008 (64 bit), it doesn't work properly.

For Windows 7 and Windows Server 2008R2, IPv6 is installed and enabled by default. On a machine running the Central Preview Agent with IPv4 protocol, the Preview Agent fails to transfer the files. The Preview Agent also reports the following error in the jfserver.log.

“Fails. Exception: [1005] Connect to <host> failed: 10060”

A patch for JfPreView.exe.exe is available from Adobe enterprise support to address this issue.

Exit View Manager.

Browse to the folder where View Manager is installed and replace the JfPreview.exe file with the new JfPreView.exe.

Open Network and sharing Center and select the Windows firewall on the lower-left side.

Click "Allow a program through the windows firewall" and then click Add program. Browse to the install location of JfPreview.exe.

Restart View Manager.

Exit View Manager.

Browse to the folder where view manager is installed and replace the JfPreview.exe file with the new JfPreView.exe.

Open Network And Internet and select Network And Sharing Center from the Control Panel.

Choose Windows Firewall Option at the lower left of the window.

Choose Advanced Settings and then select Inbound Rules option.

Choose New Rule.

Choose Program for "What type of rule you like to create," and click Next.

Specify the program path and click Next.

Click Allow The Connection and click Next.

On the "When does this rule apply" panel, select all the checkboxes.

Give a name to the rule and close the window.

Restart View Manager.

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Adobe Central and Central Pro Output Server 5.7, Windows support extended to Windows 7 (32/64 bit) and Windows Server 2008 R2 (64 bit)

Products Affected

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Issue 1

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Issue 2

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Windows 2008 R2

Windows 7

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