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Adobe Central and Central Pro Output Server 5.7, SUSE Linux support extended to SUSE Linux Enterprise 11 (64 bit)

Adobe Community Help


Products Affected

  • Central Pro Output Server

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

Purpose 

To formally extend support for Central and Central Pro Output Server 5.7 to SUSE Linux Enterprise 11 (64 bit). This article also explains the required procedure for the product to function properly. 

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Issue 

 

A library required by Central was available by default on earlier versions of SUSE Linux Enterprise. SUSE Linux Enterprise 11 does not include this library by default. This leads to a failure in processing files by Central with the following error:

 

./jfmerge: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory.

 

For more information, see http://www.novell.com/products/linuxpackages/desktop11/x86_64/compat-32bit.html. 

 

Note: SUSE Linux Enterprise 11 (32 bit) is not supported. 

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Solution

 

If you have a connection to the Internet on your Server

To resolve this issue, install the package libstdc++33-32bit-3.3.3-9.1.x86_64.rpm which contains the libstdc++.so.5 library. Follow the steps mentioned below to install this package. Make sure that you have requisite permissions to install the package.

 

  1. Enter the following command: zypper install libstdc++.so.5. The command-line package manager resolves all dependencies and prompts the package to be installed.
  2. Type ‘y’ to start with the installation.  The rpm file is downloaded and the package is installed.

 

If you do not have a connection to the Internet on your Server

To resolve this issue, install the package libstdc++33-32bit-3.3.3-9.1.x86_64.rpm which contains the libstdc++.so.5 library. Follow the steps mentioned below to install this package. Ensure that you have requisite permissions to install the package.

  1. Download the libstdc++33-32bit-3.3.3-9.1.x86_64.rpm package from http://download.opensuse.org/repositories/home:/hillwood/openSUSE_11.2/x86_64/ to the server.
  2. Enter the following command: zypper install libstdc++.so.5. The command-line package manager resolves all dependencies and prompts the exact package name which to be installed.
  3. Type ‘y’ to start with the installation. The package is installed.

 

 

Keywords: cpsid_85318

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