When you try to export to PDF or create an Adobe PDF document using the Adobe PDF printer, Adobe PageMaker returns one of following error messages:
Use the Save As command to save the PageMaker file to a different location, such as the desktop, and then create a PDF file.
When you create a PDF file, choose a filename and path that doesn't contain punctuation characters (for example, commas, exclamation points). If a file or folder in the destination path includes punctuation characters in its name, rename the file or folder. If your PageMaker publication includes punctuation characters in its name, rename the publication.
For example, if the path and filename of the publication is newsletter\gardens,vol8\flowers,blue.pmd, and you want to export the PDF document to the same location, change the path and filename to newsletter\gardensvol8\flowersblue.pmd.
If a non-Postscript printer is selected in the Compose To Printer setting, then you can see unexpected behaviors when exporting a PDF from PageMaker. For more information, see "Setting print-related Document Setup options" in the PageMaker online Help.
PageMaker requires Acrobat Distiller to create PDF files. By default, Acrobat Distiller is installed to the following locations:
For information on how to install Acrobat Distiller from the PageMaker CD, do one of the following:
To install Acrobat Distiller:
Define an Adobe Printer as your printer style. For example, Acrobat Distiller (installed with PageMaker 7.0 and 7.0.1) or Adobe PDF printer (installed with PageMaker 7.0.1a or later). Defining a printer ensures that you are printing to the correct printer with the correct settings.
You can download the Adobe Universal PostScript Windows Driver Installer from the Adobe website at www.adobe.com/support/downloads/.
If you installed Acrobat 6 after you installed PageMaker, remove Acrobat and PageMaker, and then reinstall Acrobat and PageMaker, in that order.
Note: If Acrobat 6 and Acrobat 5.x are installed on your computer, then remove both versions of Acrobat before you reinstall Acrobat 6 and PageMaker.
To remove Acrobat and PageMaker, do the following:
In Windows, use the Add Or Remove Programs utility.
In Mac OS:
After you configure the printer, reprint or reexport the publication.
To configure the printer to generate PostScript that is optimized for portability, do one of the following:
After you configure the printer, reprint or reexport the publication.
To configure the printer to download TrueType fonts in Outline or Bitmap format, do the following:
To print and distill a PostScript file, Acrobat Distiller and a PostScript printer driver must be installed on your system. Acrobat Distiller and the Adobe PostScript (AdobePS) printer driver are included on the PageMaker CD.
For instructions on installing Acrobat Distiller, see Solution 4, "Make sure that Acrobat Distiller is installed," above.
For instructions on installing the AdobePS printer driver, see "Installing PostScript printer drivers for PDF export" in PageMaker Help.
To print the publication to PostScript and distill the PostScript file, do the following:
Important: To view PostScript errors that can occur when you print your file to PostScript, use an error handler utility. For example, Adobe PageMaker includes the PostScript Error Handler option in the Print Options dialog box. In Windows, configure your printer to print the error message. To activate the PostScript Error handlers, see the Background information section at the end of this document.
Note: If you use PageMaker in Classic mode in Mac OS X, set up a printer using the Chooser before you can print to PostScript. See "Printing from Mac OS 9 applications" in Mac Help for more information.
Note: If your conversion job fails, Acrobat Distiller creates a log file that can also contain PostScript errors. You can use this log to troubleshoot the problem. If the file lists a PostScript error, troubleshoot the error according to Troubleshoot PostScript errors (328515). You can find the messages.log file in the Acrobat Distiller[version] folder at the following location:
For Acrobat Distiller 7.0:
For Acrobat Distiller 6.0:
Determine if a specific element on a master page or a document page causes the problem. To isolate elements, first delete empty pages and unnecessary elements, such as those on a pasteboard or hidden layer.
To delete pages, do the following:
If the problem recurs after you delete empty pages and elements, delete half of the remaining pages and save the document with a new name. Then try to re-create the problem:
After you determine the page that causes the problem, remove and replace elements on it, including imported graphics, objects drawn in PageMaker, and text frames.
PageMaker cannot create a PDF file if either the source publication or the destination path include punctuation characters.
When you import an image using Copy And Paste or Import Object, it becomes a Windows metafile (WMF), which isn't designed for high-resolution printing. The Place command doesn't convert the file format of an image.
If you think a PostScript error has occurred, but it doesn't appear onscreen or in your printout, you can sometimes view the error by doing the following:
For information on troubleshooting Postscript errors, see Troubleshoot PostScript errors (328515). For additional resources on PostScript errors, visit www.prepressure.com/ps/dbase/overviewerrors.htm.
PageMaker 7.0.1a addresses compatibility issues with Adobe Acrobat 5, Acrobat 6 Standard, and Acrobat 6 Professional.
If the procedures above don't resolve the problem, contact PageMaker Technical Support:
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