This document can help you to resolve issues related to missing fonts that occur while you use Adobe PageMaker 7.0x in Windows and Mac OS.
The issue of missing fonts can manifest in many different ways, including (but not limited to) the following:
-- A font in a publication is substituted with another font, or with a character (for example, a dot []).
-- PageMaker warns you if a font used in the active publication is missing.
-- The PANOSE Font Matching Results dialog box opens, listing the missing fonts and the fonts that will be used as substitutes.
Fonts substitution may occur if you open a publication that was created on a different computer or platform, if you import text that contains fonts that are unavailable on your system, or if a font becomes corrupt.
Note: PageMaker does not perform font substitution for text within imported graphics.
The tasks in this document can help you resolve the most common causes of missing fonts in PageMaker. Before you perform any of these tasks, back up all personal files (for example, PageMaker files you created). To benefit most from this document, perform the tasks in order. Keep track of the tasks that you perform and the results of each, including errors and other problems. Adobe Technical Support can use this information to better assist you if you need to call.
1. Check if the font is missing in other PageMaker documents.
Open other PageMaker documents or create a new document to determine if the font is available.
If the font is available in other documents, the document may use either an outdated version of the font or a font that was developed for a different platform.
If the font isn't available in other documents, it may not be installed. Proceed to task 3 to install the font.
2. Check if the font is missing in other applications.
Open any other application to determine if the font is available.
If the font is available in other applications, then the font is available to your system. Proceed to task 4 and 5 to try to resolve the problem.
If the font is not available in other applications, then it might be damaged, not installed, or unavailable (for example, if the font is installed on a server, or managed through a central font management utility). Proceed to task 3 to install the font.
3. Install the font on your system.
Before you install the font, make sure that you don't have another version of the same font installed, for example, a TrueType and an OpenType fonts from Adobe version of Times New Roman. If the missing font includes a font style (for example, Tekton Bold, Optima Oblique) make sure that the font style is installed, or change the font style to one that's available in PageMaker.
If you install Type 1 fonts, make sure that each Type 1 font includes two font files. In Windows, each Type 1 font should include a Printer Font Metrics file (.pfm) and a Printer Font Binary file (.pfb) in the Windows/Fonts folder. In Mac OS, each Type 1 font should include a bitmap file and an outline file in the System:Fonts folder. If you use a font management utility, font files may be stored in a different location. (See the documentation included with the utility.) If either file is missing, reinstall the font. For instructions on installing fonts, see document 328607 , "Troubleshoot font problems (Windows)" or 328527 , "Troubleshoot font problems (Mac OS 8.0-9.x)."
If either file is missing, reinstall the font. For instructions on installing fonts, see document 328607 , "Troubleshoot font problems (Windows)" or 328527 , "Troubleshoot font problems (Mac OS 8.0-9.x)."
After you install the font, restart the computer and then make sure that PageMaker can access the font.
On the Mac OS, PageMaker can't access fonts that are installed to the System/Library/Fonts folder in Mac OS X, or fonts that nested in the System: Fonts folder in Mac OS 9.x.
If the font is installed on a centralized server, try to reinstall it either into the local Systems font folder or with ATM (locally).
4. Re-create the PageMaker preferences file.
The PageMaker preferences store various application settings, including information on font recognition or font availability. A damaged preferences file can give incorrect information about font recognition and font availability. To determine if the problem is caused by a damaged preferences file, re-create the preferences file.
Note: Re-creating the PageMaker preferences file restores settings to their defaults.
To re-create the PageMaker preferences file:
1. Quit PageMaker.
2. Locate the preferences file:
-- In Windows, search for the the file "Pm70.cnf".
-- In Mac OS, search for the file "Adobe PageMaker 7.0 Prefs".
3. Rename the preferences file (for example, to Filename.old).
4. Restart PageMaker.
If the problem continues, the preferences files is not the cause. To restore custom settings, delete the new preferences files and restore the original names of the previous preferences files.
5. Replace the missing font in your publication.
If you cannot install or access the missing font, then replace the font in your publication either by using the PANOSE dialog box, the Styles/Formats dialog box, or by manually selecting the text. For more information about replacing text, see the PageMaker Help. For information about replacing text or managing missing fonts with the PANOSE dialog box, see page 100 of the PageMaker User Guide.
To ensure that a font is recognized on both platforms, use the plain style of the font. Then, to bold or italicize text, use the Type Style options. Fonts are named differently on Windows and Mac OS, and each font's type style (such as Bold, Italic, Bold Italic) is listed separately in Mac OS.
PageMaker 7.0 uses the PANOSE font management utility, which helps with cross-platform file transfers by letting you substitute missing fonts with available fonts and by providing an alternative-spellings list of equivalent Windows and Mac OS font names. However, PANOSE may not recognize a font in a publication opened on a different platform, even if the font is installed.
For information on transferring documents across platforms please refer to the knowledgebase documents 328925 , Transfer PageMaker publications across platforms, and 328881 , Opening earlier PageMaker publications in PageMaker 7.0. For information about font style linking, 328508 , Font Style Linking.
