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Serial number always required | Lightroom 1.x

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Issue

You are prompted to enter your serial number each time you open Adobe Photoshop Lightroom 1.x. After you enter the serial number, Photoshop Lightroom continues to run in Tryout mode.

Reason

If you purchased the Photoshop Lightroom Tryout version, then Photoshop Lightroom must have read/write access to its serial number to update your Tryout serial number to your retail number. Also, if Photoshop Lightroom finds a beta serial number in its registration data, then it prompts you to enter the retail serial number.

Solution

Solution 1: Allow read/write access to Photoshop Lightroom registration data.

On Mac OS:

  1. Quit Photoshop Lightroom.
  2. Get Info on the Library/Application Support/Adobe/Lightroom folder.
  3. In the Ownership & Permissions section, select Read & Write from the You Can menu. Close the Lightroom 1.0 Registration dialog box.
  4. Open Photoshop Lightroom.

On Windows XP:

  1. Exit Photoshop Lightroom.
  2. Log into Windows as an administrator.
  3. Choose Start > Run, and type regedit.
  4. If you are not comfortable editing your registry, make a backup copy of it by choosing File > Export; name the backup and save it to a location you'll remember.
  5. Right-click on the HKEY_LOCAL_MACHINE > SOFTWARE > Adobe > Lightroom > 1.0 > Registration folder, and choose Permissions.
  6. Select Allow on the Full Control line. Click Apply, and then click OK. Exit from the Registry.
  7. Open Photoshop Lightroom.

On Windows Vista:

  1. Exit Photoshop Lightroom.
  2. Log into Windows as an administrator.
  3. Choose Start > All Programs > Accessories > Run, and type regedit.
  4. Click the continue button in the User Account Control dialogue box.
  5. If you are not comfortable editing your registry, make a backup copy of it by choosing File > Export; name the backup and save it to a location you'll remember.
  6. Right-click on the HKEY_LOCAL_MACHINE > SOFTWARE > Classes > VirtualStore > MACHINE > SOFTWARE > Adobe > Lightroom > 1.0 > Registration folder, and choose Permissions.
  7. Select the current user then Allow on the Full Control line. Click Apply, and then click OK. Exit from the Registry.
  8. Open Photoshop Lightroom.

Solution 2: Replace the tryout or beta serial number in the registration file or key with your retail serial number.

On Mac OS:

  1. Quit Photoshop Lightroom.

  2. Double-click the Library/Application Support/Adobe/Lightroom/Lightroom 1.0 Registration file.

  3. Locate the line that reads: <key>serial_number</key>.
  4. In the line below that, delete the number between the <string> </string>tags.
  5. Choose File > Save.
  6. Quit TextEdit.
  7. Open Photoshop Lightroom, and type your retail serial number when prompted.

On Windows XP:

  1. Exit Photoshop Lightroom.
  2. Log into Windows as an administrator.
  3. Choose Start > Run, and type regedit.
  4. If you are not comfortable editing your registry, make a back up copy of it by choosing File > Export; name the backup and save it to a location you'll remember.
  5. Double-click on the HKEY_LOCAL_MACHINE > SOFTWARE > Adobe > Lightroom > 1.0 > Registration > serial_number key in the right pane.
  6. In the Edit String dialog box, delete the serial number in the Value Data field. Click OK. Exit from the Registry.
  7. Open Photoshop Lightroom, and type in your retail serial number when prompted.

On Windows Vista:

  1. Exit Photoshop Lightroom.
  2. Log into Windows as an administrator.
  3. Choose Start > Run, and type regedit.
  4. If you are not comfortable editing your registry, make a back up copy of it by choosing File > Export; name the backup and save it to a location you'll remember.
  5. Double-click on the HKEY_LOCAL_MACHINE > SOFTWARE > Classes > VirtualStore > MACHINE > SOFTWARE > Adobe > Lightroom > 1.0 > Registration > serial_number key in the right pane.
  6. In the Edit String dialog box, delete the serial number in the Value Data field. Click OK. Exit from the Registry.
  7. Open Photoshop Lightroom, and type in your retail serial number when prompted.
Keywords: kb401346

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