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LiveCycle Help / 

Gemfire errors in server log after installing a service pack or a quick fix patch on LiveCycle ES3

Adobe Community Help


Products Affected

  • LiveCycle

Contact support

 
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You might encounter the following error in the server log if you use TCP locators in a LiveCycle cluster with ES3 (10.0.2) and have installed a service pack or a patch on top of it.

Caused by: com.gemstone.gemfire.SystemConnectException: Attempt to connect to distributed system timed out

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Reason

This issue occurs due to a mismatch in the Gemfire versions of the gemfire.jar bundled with LiveCycle Core EAR and the one supplied with TCP locator in the <LiveCycle_root>/lib/caching directory. To verify the issue, compare the Gemfire version in the Gemfire logs for your application server at the following location on LiveCycle server with the Gemfire version in the GFLocator.log file for your TCP Locator.

  • JBoss: <adobe_temp_dir>/adobejb_<server_name>/caching/Gemfire.log
  • Weblogic: <adobe_temp_dir>/adobewl_<hostname>/caching/Gemfire.log
  • WebSphere: <adobe_temp_dir>/adobews_*/caching/Gemfire.log

You will find that the server-side Gemfire has a higher version.

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Workaround

Perform the following steps to resolve the issue:

  1. Stop the LiveCycle server(s).
  2. Stop the TCP Locator(s).
  3. Go to the <LiveCycle_root>/deploy folder. 
  4. Open the adobe-core-<appserver_name>.ear file.
  5. Go to the TCP locator installation directory, which contains the gemfire.jar and GemFireVersion.properties files. The default location is <LiveCycle_root>/lib/caching.
  6. Replace the JAR and properties files by the files present in the core EAR.
  7. Repeat steps 3 -6 for each TCP locator.
  8. Start TCP Locator(s).
  9. Start LiveCycle server(s) in the cluster.

Verify the Gemfire versions in GFLocator.log and Gemfire.log files. You should see the same Gemfire version in both the files.

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