Policies and licenses running on LiveCycle Policy Server 7.x with a JDK version later than 1.4.2_11 will fail during upgrade to Rights Management ES.
After directory synchronization, user canonical names will contain wrong values in the dc fields (indicated by the presence of an initial "#" character). The following example shows an incorrect canonical name created during directory synchronization:
These incorrect canonical names will cause policy and license migration to fail during upgrade.
- Upgrade your LiveCycle Policy Server 7.x system to Rights Management ES. (See Preparing to Upgrade to LiveCycle ES from LiveCycle 7.x and the Upgrading to LiveCycle ES guide for your application server if you are upgrading to LiveCycle ES. See Preparing to Upgrade to LiveCycle ES from 7.x and the Upgrading to LiveCycle ES from 7.x guide for your application server if you are upgrading to LiveCycle ES Update 1.)