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LiveCycle Help / 

LiveCycle Rights Management ES 8.2 exception when older clients request policy updates

Adobe Community Help


Products Affected

  • LiveCycle

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Issue

LiveCycle Rights Management ES 8.2 raises an exception when an application using Rights Management ES C++ Client SDK 8.0 requests it to modify a policy that has an encryption method other than 128-bit encryption.

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Reason

Rights Management ES 8.2 and later support 256-bit encryption, 128-bit encryption, and no encryption. Rights Management ES 8.0 and earlier support only 128-bit encryption. For all versions of Rights Management ES, policies specify the encryption method.

If Rights Management ES 8.2 receives a request from LiveCycle Rights Management ES C++ Client SDK 8.0 to modify a policy, it responds as follows:

  • If the policy specifies 128-bit encryption, the server attempts to fulfill the request.
  • If the policy specifies 256-bit encryption or no encryption, the server responds with an E_CLIENT_VERSION_MISMATCH exception, which has this definition: A constant indicating that the version of the client-side LiveCycle Rights Management ES C++ Client API components is incompatible with the version of the server-side LiveCycle Rights Management ES C++ Client API components (code 517).

    This exception is raised regardless of the change requested. That is, even if the client is changing only the policy description, the exception is raised.

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Solution

Here are some solutions to avoid triggering this exception:

  • Ensure that client applications using Rights Management ES C++ Client API 8.0 or earlier modify only policies that specify 128-bit encryption.
  • Update client applications to use Rights Management ES C++ Client API 8.2.

Keywords: kb406577

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