LiveCycle Rights Management server slows down, and database size keeps growing rapidly

LiveCycle Rights Management server slows down, and database size keeps growing rapidly.

Note: On a server that has been used for long time, LiveCycle slows down significantly, and the table named "EDCPRINCIPALKEYENTITY" keeps growing.

Internally, the problem is triggered when the major version of a principal key changes. For the principal key, the minor version count starts at 99 and is decremented until it reaches 1. After that, the major version is incremented by 1, and the minor version reset to 99. A defect in this algorithm causes new principal key record to be created indefinitely.

Connect database data storage for LiveCycle Rights Management.

Run the following query:

SELECT id, majorversion, minorversion

        FROM <database instance>.edcprincipalkeyentity

        WHERE active = '1';

Check the number in "minorversion".

If the version number is low, for example, 10 or less, apply the patch below.

8.2.1.2: QF_2.77 (QF_2.xx where xx is 77 or above)

8.2.1.3: QF_3.20 (QF_2.xx where xx is 20 or above)

9.0.0.1: all LiveCycle ES2 builds (9.0.0.1 or above)

Note: To receive a quick fix listed above, contact Adobe LiveCycle support.

Workaround

Setting the primary key rollover period to a higher interval corrects the problem to a certain extent. However, application of the patch is definitely recommended.

Additional information

"Managing key rollovers":

http://livedocs.adobe.com/livecycle/8.2/admin_rightsmgmt/000029.html

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LiveCycle Rights Management server slows down, and database size keeps growing rapidly

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This issue has been resolved in following builds:

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