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LiveCycle Help / 

Adobe LiveCycle Third-party Software Patch Support

Adobe Community Help


Products Affected

  • LiveCycle

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

The third party software requirements for all versions of Adobe LiveCycle are documented in the “System Requirements” section of their respective product documents. All documentation for currently supported LiveCycle versions can be accessed from www.adobe.com/support/documentation/en/livecycle/ by following the link for your version. For version 7.2.x requirements, review the appropriate Installing and Configuring LiveCycle document for your product and application server combination. For versions 8.x and later, review the Preparing to Install LiveCycle document for your LiveCycle version.

Adobe LiveCycle’s third party reference platforms state the specific patch level of third party infrastructure that was current during the development and release of each version of LiveCycle, and form the minimum patch/service pack level of the infrastructure supported by that version of LiveCycle. 

Adobe will support urgent or recommended patches issued by third party vendors upon their release assuming that third party vendors guarantee backward compatibility with the versions that Adobe LiveCycle supports. Adobe will only support patches released after the minimum patch level stated in the LiveCycle documentation.

In some cases Adobe will not be able to support third party updates that change major functionality, and thus do not support full backward compatibility. For details on the supported updates, please refer to Supported patch definitions for the specific vendors product and the patch types Adobe will support.

In some circumstances beyond Adobe’s control, third party patches that claim backward compatibility may have negative impacts on the Adobe products or customer environments. In such cases, Adobe recommends that customers assess the impact of any urgent patch from a third party before applying them to critical systems. Adobe will work with third parties using reasonable business efforts to resolve such issues, either through normal Adobe support programs or by third parties rectifing the issue in their patch. This does not guarantee that a newly released third party patch that will be supported by Adobe will work as documented by the vendor or with Adobe LiveCycle.

Additional information for third party patches can also be found by searching the Adobe Enterprise Support site for knowledgebase articles relating to your product.

General Example

Adobe LiveCycle 7.2 supports IBM WebSphere 5.1.1.5 and all patches and fix packs released after this point. Therefore, WebSphere 5.1.1 with Fix Pack 11 is supported because it was released after Fix Pack 5.

Supported patch definitions as defined by vendor

Operating Systems:

  • Microsoft Windows – Service Packs and Critical Updates (1)
  • IBM AIX – Maintenance Levels and PTF(s)
  • Sun Solaris – Updates and (patchadd) Patches (2)
  • RedHat Linux – Cumulative “Updates” (3) and updates marked critical
  • Novell SuSE Linux – Cumulative recommended and Critical Security Updates

(1) For example, Windows Server 2003 SP1, Windows Server 2003 patches as provided by Windows Update labeled as "critical" but not optional.

(2) Specifically the updates as distributed and applied with the patchadd tool.

(3) For example, RHAS 3.0 Update 1 RHEL 5.1

Java Application Servers:

  • IBM WebSphere - Fix Packs, JDK SRs
  • BEA/Oracle WebLogic - Patches (Maintenance Packs from 9.2 and 10)
  • RedHat JBoss Application Server  - Patches and cumulative patches for the supported EAP edition (4)

(4) For example: If EAP 5.1.0 is supported, you can move from EAP 5.1.0 CP1 to EAP 5.1.0 CP2. However, moving from one micro version to another is not supported. For example, moving from 5.1.0 to 5.1.1 is not supported.

JDK updates are as recommended by the application server vendor or, where Adobe certifies a range of versions, the one that Adobe certified or later.

Databases:

  • MySQL – Updates that do not change the Major.Minor version
  • IBM DB2 – Fix Packs and APARs
  • Oracle – Patch sets
  • Microsoft SQL Server – Updates and Service Packs

Directory Servers:

  • SunOne Directory Server – Service Packs
  • Microsoft ActiveDirectory – as part of the OS update
  • Novell eDirectory – Product Updates

Content Management Systems:

  • EMC Documentum – Fix Packs and Hot Fixes
  • IBM Content Manager – Fix Packs and iFix(s)
  • IBM FileNet – Service Packs

Web Browsers:

  • Microsoft Internet Explorer – Service Packs and Updates 
  • Netscape Navigator - Patch
  • Mozilla FireFox – Security Updates that change the double dot version (5)
  • Apple Safari - Double and triple dot release updates, security fixes

(5) For example, version 1.5.1 is a security update for FireFox 1.5.

Keywords: watson bug 2451624; cpsid_52823

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

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