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Photoshop Help / 

Error "PowerPC applications not supported" | Photoshop CS3, CS4

Adobe Community Help


Products Affected

  • Photoshop
  • Photoshop CS4
  • Photoshop Extended

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

Issue

The following error appears when you open Photoshop CS4 or CS3 on Mac OS 10.7 (Lion):

"You can't open the application Adobe Photoshop [CS4 or CS3] because PowerPC applications are no longer supported." 

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Solution

Run the attached script to turn off the preference to launch Photoshop in Rosetta.

  1. Quit Photoshop.
  2. Ctrl+click the attached file, and save it to your Desktop.
  3. Double-click the downloaded file to unzip it.
  4. Double-click the unzipped file: Remove_Launch_Pref.app to run the script. 
  5. Restart the computer.
  6. Reopen Photoshop.
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Additional Information

This problem occurs when Photoshop CS4 or CS3 was set to run in PowerPC mode (Rosetta) at the time you updated to Mac OS 10.7. Rosetta is no longer supported in Mac OS 10.7, so when Photoshop is set to that mode, it is unable to open.  

The script removes the preference file (com.apple.LaunchServices.plist) that sets Photoshop to run in Rosetta. After you restart your computer and reopen Photoshop, it runs in 64-bit mode. 

If you use older plug-ins or other features that can only be accessed when Photoshop runs in 32-bit mode, select the Adobe Photoshop CS4 or CS3.app file under the Applications/Adobe Photoshop [CS4/CS3] folder, choose File > Get Info, and select Open in 32-bit Mode. 

remove Rosetta preference

Keywords: lion, 10.7, rosetta, 32bit, 32-bit, 32 bit, 64-bit, 64bit, 64 bit, ppc, powerpc, power pc, launchservices; cpsid_91595

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