The following plug-ins have been known to cause this issue:
- Imagenomic Portraiture 2
- Nik Color Efex Pro 3.0
- onOne PhotoFrame 4.0.0
- onOne Plug-In Suite 4.1.x
- PixelGenius PhotoKit Sharpener 1.26 and PhotoKit Color 2.11
If you have installed one or more of these plug-ins, then close Photoshop and remove the plug-ins. (For instructions, see the plug-in's documentation.) After you have removed these plug-ins, start Photoshop and then try to re-create the problem. If the problem does not recur after the plug-in is removed, check the plug-in manufacturer's Web site for updates.
If you have not installed any of the plug-ins listed above, or if the problem recurs after you have removed these plug-ins, then proceed to Solution 2.