Adobe
Products

Top destinations

  • Adobe Creative Cloud
  • Creative Suite
  • Adobe Marketing Cloud
  • Acrobat
  • Photoshop
  • SiteCatalyst
  • Students
  • Elements family

Adobe Creative Cloud

  • What is Adobe Creative Cloud?
  • Design
  • Web
  • Photography
  • Video
  • Students
  • Teams
  • Enterprise
  • Educational institutions

Design and photography

  • Photoshop
  • Illustrator
  • InDesign
  • Adobe Muse
  • Lightroom

Video

  • Adobe Premiere
  • After Effects

Web development and HTML5

  • Edge Tools & Services [opens in a new window]
  • Dreamweaver
  • Gaming [opens in a new window]

Adobe Marketing Cloud

  • What is Adobe Marketing Cloud?
  • Digital analytics
  • Social marketing
  • Web experience management
  • Testing and targeting
  • Media optimization

Analytics

  • SiteCatalyst
  • Adobe Discover
  • Insight

Social

  • Adobe Social

Experience Manager

  • CQ
  • Scene7

Target

  • Test&Target
  • Recommendations
  • Search&Promote

Media Optimizer

  • AdLens
  • AudienceManager
  • AudienceResearch

Document services

  • Acrobat
  • EchoSign [opens in a new window]
  • FormsCentral [opens in a new window]
  • SendNow [opens in a new window]
  • Acrobat.com [opens in a new window]

Publishing

  • Digital Publishing Suite

  • See all products
Business solutions

By business need

  • Digital analytics
  • Digital publishing
  • Document management
  • Media optimization
  • Social marketing
  • Testing and targeting
  • Video editing and serving
  • Web development [opens in a new window]
  • Web experience management
  • See all business needs

By industry

  • Broadcast
  • Education
  • Financial services
  • Government
  • Publishing
  • Retail
  • See all industries
Support & Learning

I need help

  • Products
  • Adobe Creative Cloud
  • Adobe Marketing Cloud
  • Forums [opens in a new window]

I want to learn

  • Training and tutorials
  • Certification [opens in a new window]
  • Adobe Developer Connection
  • Adobe Design Center
  • Adobe TV [opens in a new window]
  • Adobe Marketing Center
  • Adobe Labs [opens in a new window]
Download
  • Product trials
  • Adobe Flash Player
  • Adobe Reader
  • Adobe AIR
  • See all downloads
Company
  • Careers at Adobe
  • Investor Relations
  • Newsroom
  • Privacy
  • Corporate Social Responsibility
  • Customer Showcase
  • Contact us
  • More company info
Buy
  • For personal and professional use
  • For students, educators, and staff
  • For small and medium businesses
  • Volume Licensing
  • Special offers
  • Adobe Marketing Cloud sales [opens in a new window]
Search
 
Info Sign in
Why sign in? Sign in to manage your account and access trial downloads, product extensions, community areas, and more.
Welcome,
My Adobe
My orders
My information
My preferences
My products and services
Sign out
My cart
Privacy My Adobe
Adobe
Products Sections Buy   Search  
Solutions Company
Help Learning
Sign in Sign out Privacy My Adobe
Date Date
Qty:
Subtotal
Promotions
Estimated Shipping
VAT
Calculated at checkout
Total
Checkout
Photoshop Help / 

Sluggish performance after installing Optional Extension plug-ins | Photoshop CS5 | Mac OS

Adobe Community Help


Products Affected

  • Photoshop CS5
  • Photoshop Extended

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

Issue

The way the Optional Extension Plug-ins for Photoshop CS5 are installed creates performance issues when running Photoshop CS5 on Mac OS.

To the top

Solution

Determine if these plug-ins are the cause of the poor performance. If so, remove the plug-ins, reset your preferences, and then download and install the individual plug-ins you need, using the new plug-ins sets. 

Determine if the Optional Extension plug-ins are causing slow performance.

1. Open Photoshop.

2. Choose Help > System Info.


Help>System Info... menu

3. Scroll down through the System Info to the Plug-Ins section and see if you have any plug-ins that start with the word “Disable.” (For example, look for plug-ins labeled “Disable Get Info Comment,” “Disable OpenGL Drawing,” “Disable Scratch Compression,” and “Disable VM Buffering.”)



If these plug-ins are present, your computer is affected. Proceed to the next section. 


System Info dialog

Remove the plug-ins by using the Adobe Extension Manager CS5, or remove them manually:

 

To remove the plug-ins using Adobe Extension Manager CS5:

1. Quit Photoshop.

2. Open Adobe Extension Manager CS5, located in the Applications folder.

3. Locate the CS5 Optional Extension Plug-ins entry, and click Remove. 


Extension Manager CS6 dialog

If you're unable to remove the plug-ins using Extension Manager CS5, you can also remove the plug-ins manually:

1. Quit Photoshop.

2. Navigate to the Applications/Adobe Photoshop CS5/Plug-ins/Extensions folder.

3. Drag these plug-ins to the trash:    

  • Overscroll Always.plugin
  • Overscroll Floating Windows.plugin
  • DisableDragBoundingBox.plugin
  • DisableGetInfoComment.plugin
  • DisableScratchCompress.plugin
  • DisableVMBuffering.plugin
  • Force VM Compression.plugin
  • ForceVMBuffering.plugin
  • RememberSlowFiles.plugin
  • Unlimited Clipboard Size.plugin
  • Unlimited Preview Size.plugin

Reset your preferences.

Do one of the following:

  • Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after you start Photoshop. You are prompted to delete the current settings.
  • Manually reset your preferences:

    -- In Mac OS,  open the /Library/Preferences folder, and drag the Adobe Photoshop CS Settings folder to the Trash.

    -- In Window XPs, open the Documents and Settings/[User name]/Application Data/Adobe/Adobe Photoshop CS5/Adobe Photoshop CS5 Settings folder, and delete the Adobe Photoshop CS5 Prefs.psp file.

    -- In Windows Vista or Windows 7, open the Users/[User name]/AppData/Roaming/Adobe/Adobe Photoshop CS5/Adobe Photoshop CS5 Settings folder, and delete the Adobe Photoshop CS5 Prefs.psp (32-bit version) file or the Adobe Photoshop (X64) CS5 Prefs.psp (64-bit version) file.

New Preferences files are created the next time you start Photoshop.

For more information on preferences, see the Help document on “Restore all preferences to default settings:"  http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-74aaa.html#WSfd1234e1c4b69f30ea53e41001031ab64-74a7a 

Download and install the individual Optional Extensions Plug-ins you require.

Follow the updated instructions for installing the individual optional Extension plug-ins you require, using the instructions and new files here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4965

Important: These extensions can contradict one another. Take care when enabling them. A few are also specific extensions to particular hardware environments present when they were developed. Hard drive, CPU, and computer system advancements could have caused their use to become obsolete. If you're unsure whether they're necessary, use them with technical consultation from Adobe Support. Or consult advanced users on Photoshop User to User forum or other trusted source.

 

Keywords: cpsid_88974

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy

Products

  • Adobe Creative Cloud
  • Creative Suite
  • Adobe Marketing Cloud
  • Acrobat
  • Photoshop
  • Digital Publishing Suite
  • Elements family
  • SiteCatalyst
  • For education

Download

  • Product trials
  • Adobe Reader
  • Adobe Flash Player
  • Adobe AIR

Support & Learning

  • Product help
  • Forums

Buy

  • For personal and professional use
  • For students, educators, and staff
  • For small and medium businesses
  • Volume Licensing
  • Special offers

Company

  • News room
  • Partner programs
  • Corporate social responsibility
  • Career opportunities
  • Investor Relations
  • Events
  • Legal
  • Security
  • Contact Adobe
Choose your region United States (Change)
Choose your region Close

North America

Europe, Middle East and Africa

Asia Pacific

  • Canada - English
  • Canada - Français
  • Latinoamérica
  • México
  • United States

South America

  • Brasil
  • Africa - English
  • Österreich - Deutsch
  • Belgium - English
  • Belgique - Français
  • België - Nederlands
  • България
  • Hrvatska
  • Česká republika
  • Danmark
  • Eastern Europe - English
  • Eesti
  • Suomi
  • France
  • Deutschland
  • Magyarország
  • Ireland
  • Israel - English
  • ישראל - עברית
  • Italia
  • Latvija
  • Lietuva
  • Luxembourg - Deutsch
  • Luxembourg - English
  • Luxembourg - Français
  • الشرق الأوسط وشمال أفريقيا - اللغة العربية
  • Middle East and North Africa - English
  • Moyen-Orient et Afrique du Nord - Français
  • Nederland
  • Norge
  • Polska
  • Portugal
  • România
  • Россия
  • Srbija
  • Slovensko
  • Slovenija
  • España
  • Sverige
  • Schweiz - Deutsch
  • Suisse - Français
  • Svizzera - Italiano
  • Türkiye
  • Україна
  • United Kingdom
  • Australia
  • 中国
  • 中國香港特別行政區
  • Hong Kong S.A.R. of China
  • India - English
  • 日本
  • 한국
  • New Zealand
  • 台灣

Southeast Asia

  • Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam - English

Copyright © 2013 Adobe Systems Incorporated. All rights reserved.

Terms of Use | Privacy | Cookies

Ad Choices

Reviewed by TRUSTe: site privacy statement