To maximize available RAM and reduce the chance that another application may conflict with your Adobe product, quit open applications, and then restart the application.

If applications don't quit as expected, then force quit them.

To force quit open applications:

Choose Force Quit from the Apple menu.

In the Force Quit Applications dialog box, select an application, and then click Force Quit.

Note: Don't select the Finder, which is the core Mac OS component.

Click Force Quit again when Mac OS returns the alert "Do you want to force [[APPLICATION]] to quit?"

Restart your Adobe application, try to re-create the error, and continue as follows:

If the error doesn't occur, then the application you selected in step 2 conflicts with your Adobe application.
If the error occurs, then repeat steps 3-4; or, if you've quit all open applications, then proceed to the next torubleshooting task.

Keywords: kb406049

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