Adobe
Sign in Privacy My Adobe

Conversion setting changes in the Generate PDF service are not reflected in Adobe Acrobat

Adobe Community Help


Products Affected

Contact support

Issue

After changing the settings for the Generate PDF service in LiveCycle Administration Console (for example, setting the Use Acrobat Image Conversion parameter to true), when you start Acrobat, the new conversion setting is not visible.

Reason

Settings for the Generate PDF service are read when the Acrobat.exe process starts. Consequently, when the service changes are made while the process is running, they are not visible in Acrobat until you restart the process.

Solution

  1. Start Windows Tasks Manager and click the Processes tab.
  2. Select Acrobat.exe from the list and click End Process.
  3. Restart the Adobe Acrobat application.
Keywords: kb405597

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy

Products

Download

Support & Learning

Buy

Company

Choose your region

Copyright © 2013 Adobe Systems Incorporated. All rights reserved.

Terms of Use | Privacy | Cookies

Reviewed by TRUSTe: site privacy statement