Adobe
Products

Top destinations

  • Adobe Creative Cloud
  • Creative Suite
  • Adobe Marketing Cloud
  • Acrobat
  • Photoshop
  • SiteCatalyst
  • Students
  • Elements family

Adobe Creative Cloud

  • What is Adobe Creative Cloud?
  • Design
  • Web
  • Photography
  • Video
  • Students
  • Teams
  • Enterprise
  • Educational institutions

Design and photography

  • Photoshop
  • Illustrator
  • InDesign
  • Adobe Muse
  • Lightroom

Video

  • Adobe Premiere
  • After Effects

Web development and HTML5

  • Edge Tools & Services [opens in a new window]
  • Dreamweaver
  • Gaming [opens in a new window]

Adobe Marketing Cloud

  • What is Adobe Marketing Cloud?
  • Digital analytics
  • Social marketing
  • Web experience management
  • Testing and targeting
  • Media optimization

Analytics

  • SiteCatalyst
  • Adobe Discover
  • Insight

Social

  • Adobe Social

Experience Manager

  • CQ
  • Scene7

Target

  • Test&Target
  • Recommendations
  • Search&Promote

Media Optimizer

  • AdLens
  • AudienceManager
  • AudienceResearch

Document services

  • Acrobat
  • EchoSign [opens in a new window]
  • FormsCentral [opens in a new window]
  • SendNow [opens in a new window]
  • Acrobat.com [opens in a new window]

Publishing

  • Digital Publishing Suite

  • See all products
Business solutions

By business need

  • Digital analytics
  • Digital publishing
  • Document management
  • Media optimization
  • Social marketing
  • Testing and targeting
  • Video editing and serving
  • Web development [opens in a new window]
  • Web experience management
  • See all business needs

By industry

  • Broadcast
  • Education
  • Financial services
  • Government
  • Publishing
  • Retail
  • See all industries
Support & Learning

I need help

  • Products
  • Adobe Creative Cloud
  • Adobe Marketing Cloud
  • Forums [opens in a new window]

I want to learn

  • Training and tutorials
  • Certification [opens in a new window]
  • Adobe Developer Connection
  • Adobe Design Center
  • Adobe TV [opens in a new window]
  • Adobe Marketing Center
  • Adobe Labs [opens in a new window]
Download
  • Product trials
  • Adobe Flash Player
  • Adobe Reader
  • Adobe AIR
  • See all downloads
Company
  • Careers at Adobe
  • Investor Relations
  • Newsroom
  • Privacy
  • Corporate Social Responsibility
  • Customer Showcase
  • Contact us
  • More company info
Buy
  • For personal and professional use
  • For students, educators, and staff
  • For small and medium businesses
  • Volume Licensing
  • Special offers
  • Adobe Marketing Cloud sales [opens in a new window]
Search
 
Info Sign in
Why sign in? Sign in to manage your account and access trial downloads, product extensions, community areas, and more.
Welcome,
My Adobe
My orders
My information
My preferences
My products and services
Sign out
My cart
Privacy My Adobe
Adobe
Products Sections Buy   Search  
Solutions Company
Help Learning
Sign in Sign out Privacy My Adobe
Date Date
Qty:
Subtotal
Promotions
Estimated Shipping
VAT
Calculated at checkout
Total
Checkout

Library, title templates, template projects missing: Premiere Pro, After Effects, Encore

Adobe Community Help


Products Affected

  • After Effects CS6
  • Encore CS5
  • Encore CS6
  • Adobe Premiere Pro CS5
  • Adobe Premiere Pro CS6
  • Adobe Premiere Pro CS5.5
  • Show All Show Less

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

Issue

  • When you access the Library panel in Adobe Encore, the panel contains no content. Additionally, there is no subfolder named Library within the Adobe Encore application folder on your hard disk.
  • When you access the title templates in Adobe Premiere Pro, the title templates are missing. 
  • When you access the template projects in After Effects, the template projects are missing.
To the top

Solution: Install the CS6 Functional Content

Creative Cloud and disc product customers

Download and install the functional content for Adobe Premiere Pro and Encore.

  • After Effects template projects were migrated to the After Effects Exchange.
  • Adobe Premiere Pro and Encore Functional Content is available here:

Mac OS (1.1 GB)
Windows (734 MB)

Installation instructions

Mac OS

  1. Double-click the .dmg file to mount a disk image containing the installers.

  2. Choose to install Encore, or Adobe Premiere Pro functional content, or both packages. Open the folder for each package and locate the installer.

  3. Run "Install.app" to begin the installation process.

    After installing the first package of functional content, the installer ejects the disk image. Remount the disk image to run the second installer.

Windows

Note:

If you installed the previous functional content packages, it's possible that you have Templates and Textures folders in the Program Files\Adobe\Adobe Premiere Pro CS6\Presets folder. Delete these folders before installing.

  1. Extract the contents of the downloaded zip file to a convenient location (for example, the Desktop).

  2. Run the .exe file to create install folders for the Encore and Adobe Premiere functional content installers.

  3. Navigate to the folder for the content you want to install and execute the installer.

Electronic Software Delivery (ESD) customers only

Download and install functional content for Encore, After Effects, and Adobe Premiere Pro. 

Note: Skip steps 1-6 if you have already downloaded functional content for Encore, After Effects, and Adobe Premiere Pro.

  1. In a web browser, go to www.adobe.com/membership.
  2. Sign in with your Adobe ID and password.
  3. Click View Order History.
  4. Look at the row with your order number and click Download.
  5. On the download page, look at the row with the description for function content. For example, for CS5, look for “Adobe Premiere Pro CS5: Download contains additional ReadMe files plus content (menus, buttons, and backgrounds) for Adobe Encore CS5.”
  6. Download this content using Akamai Download Manager or Alternate Download Method.
  7. Close Encore and Adobe Premiere Pro.
  8. (Mac OS) Double-click the .dmg file that you downloaded. On the Adobe Premiere Pro CS5 Content disk image, open the Encore Functional Content folder. Double-click Setup. 
  9. (Windows) There are two files that you downloaded (for CS5, these files are PremierePro_5_Content_LS7.exe and PremierePro_5_Content_LS7.7z). Double-click the.exe file to extract the folders and files. Browse to the Encore functional content folder within the extracted folders. Double-click Setup. Following are detailed steps for Windows: 

    • Go to the folder where you have downloaded files from the download page. For example, Desktop\Premiere.  
    • Double-click PremierePro_5_Content_LS7.exe. The installation files are extracted to a folder named Adobe CS5. For example, Desktop\Adobe CS5.
    • Go to the Adobe CS5\Premiere Pro Family Content Installers\Adobe Encore CS5 Functional Content folder. 
    • Double-click Set-up.exe. Installation starts. Follow the instructions to complete installation.
To the top

Additional solution: Install the Resource Central library content

Download the extra library content

Choose your language to begin the download:

English French German Japanese Italian Spanish Korean

Extract the Library content to the Library folder

  1. Extract the zip file that you just downloaded to create a .7z file (for example, en-US.7z).

  2. Extract the .7z file to any convenient location (for example, the Desktop). This step creates a folder based on the language you selected.

    • 7-zip for Windows (available for download at http://www.7-zip.org/download.html)
    • The Unarchiver for Mac OS (available for download at http://wakaba.c3.cx/s/apps/unarchiver.html) 
  3. Copy the contents of the language folder (for example, en-US) to the following location:

    Windows: C:/Program Files/Adobe/Adobe Encore CS6/
    Mac OS: Applications/Adobe Encore CS6/

     

     

  4. If you choose a custom Library folder location other than the default location, launch Adobe Encore and browse to your custom Library folder location.

    Windows: Edit > Preferences > Media

    Mac OS: Encore > Preferences > Media

 

Keywords: cpsid_85388

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy

Products

  • Adobe Creative Cloud
  • Creative Suite
  • Adobe Marketing Cloud
  • Acrobat
  • Photoshop
  • Digital Publishing Suite
  • Elements family
  • SiteCatalyst
  • For education

Download

  • Product trials
  • Adobe Reader
  • Adobe Flash Player
  • Adobe AIR

Support & Learning

  • Product help
  • Forums

Buy

  • For personal and professional use
  • For students, educators, and staff
  • For small and medium businesses
  • Volume Licensing
  • Special offers

Company

  • News room
  • Partner programs
  • Corporate social responsibility
  • Career opportunities
  • Investor Relations
  • Events
  • Legal
  • Security
  • Contact Adobe
Choose your region United States (Change)
Choose your region Close

North America

Europe, Middle East and Africa

Asia Pacific

  • Canada - English
  • Canada - Français
  • Latinoamérica
  • México
  • United States

South America

  • Brasil
  • Africa - English
  • Österreich - Deutsch
  • Belgium - English
  • Belgique - Français
  • België - Nederlands
  • България
  • Hrvatska
  • Česká republika
  • Danmark
  • Eastern Europe - English
  • Eesti
  • Suomi
  • France
  • Deutschland
  • Magyarország
  • Ireland
  • Israel - English
  • ישראל - עברית
  • Italia
  • Latvija
  • Lietuva
  • Luxembourg - Deutsch
  • Luxembourg - English
  • Luxembourg - Français
  • الشرق الأوسط وشمال أفريقيا - اللغة العربية
  • Middle East and North Africa - English
  • Moyen-Orient et Afrique du Nord - Français
  • Nederland
  • Norge
  • Polska
  • Portugal
  • România
  • Россия
  • Srbija
  • Slovensko
  • Slovenija
  • España
  • Sverige
  • Schweiz - Deutsch
  • Suisse - Français
  • Svizzera - Italiano
  • Türkiye
  • Україна
  • United Kingdom
  • Australia
  • 中国
  • 中國香港特別行政區
  • Hong Kong S.A.R. of China
  • India - English
  • 日本
  • 한국
  • New Zealand
  • 台灣

Southeast Asia

  • Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam - English

Copyright © 2013 Adobe Systems Incorporated. All rights reserved.

Terms of Use | Privacy | Cookies

Ad Choices

Reviewed by TRUSTe: site privacy statement