Education FAQ

If you're a student or staff member at an accredited educational institution and want to purchase an Adobe product or Creative Cloud membership at a discount, check the eligibility information on the Adobe Education Store for your region: North America | United Kingdom | Germany | France | Europe* | Australia and New Zealand

*For customers in Austria, Belgium, Denmark, Finland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland.

Option 1: A photocopy of your school ID. Before submitting the ID, cross out any sensitive information, such as a social security number or driver's license number. Make sure that the school ID contains the following items:

• School name
• Faculty/student name
• Current* enrollment/employment date

Option 2: One of the following documents:

• School transcript indicating name of school, student, and current* date
• School tuition bill indicating name of school, student, and current* date
• Report card indicating name of school, student, and current* date
• Faculty or staff: A current paycheck stub
• Faculty or staff: A letter from the registrar of the educational entity confirming your current* employment

*Where "current" is within the last six months.

For more information, see the Education website for your region: North America | Germany | France | Spain | Italy | Netherlands | Czech Republic | Asia and Pacific 

If you purchased on Adobe.com in North America, you have 14 days to submit your proof of eligibility. If you purchased on Adobe.com in other regions, or if you purchased from a reseller, you have six days to submit your proof of eligibility.

If an order expires, you receive email notification and it's necessary to place the order again.

If you purchased on Adobe.com

• In North America: Sign in to My Orders using your Adobe ID and password. Locate your order and click Check Status. For product orders, you can also visit the eligibility verification service. You need the product code you received in an email and the email address used to place the order.
• In other regions: Use the order status tracker. Make sure that you have the order number from the order confirmation email.

If you purchased from Adobe by phone, or if you purchased from a reseller: Use the order status tracker. You can see whether Adobe has received your order, serial number request, or eligibility documents. You can also see whether your order has been approved. Make sure that you have the order number from the order confirmation email you received from Adobe. 

If you purchased on Adobe.com: 

• In North America: You can expect a response within two business days after receipt of your proof of eligibility. If you need assistance, visit the eligibility verification service.
• In other regions: You can expect a response within one business day after receipt of your proof of eligibility. If you need assistance, contact us.

If you purchased from Adobe by phone: You can expect a response within one business day after receipt of your proof of eligibility. If you need assistance, contact us.

if you purchased from a reseller in North America: You can expect a response within one business day after receipt of your proof of eligibility. If you need assistance, contact us.

TIP: To use your software before you receive the serial number, select the installation option to install the product as a trial. You can use the serial number to convert the product to a nontrial version later.

In North America, Adobe retains verification information for one year for eligible teachers and six months for eligible students. In all other regions, Adobe retains the information for 90 days. During these periods, it's unnecessary to provide proof of eligibility again for subsequent orders.

(Before November 2011, Adobe did not retain verification information.)

You can purchase one license per platform of each Adobe Student and Teacher Edition product per year. Purchases of suite editions (such as Design Premium or Master Collection) are limited to one title per platform per year. You can purchase one Creative Cloud membership and use it on both Mac OS and Windows.

Adobe Student and Teacher Edition products may be used only on your privately owned computer and may not be resold.

Student and Teacher Licensing product codes are on the insert on the left side of the DVD sleeve. Examples:

Browse the student and teacher price list to see product and language availability. Some products are available as box versions only, while others are available as downloads. In North America, the Education Store sells only English versions of software. For other languages, contact a reseller. 

Education pricing isn't offered for upgrades. However, you can upgrade educational products at the regular upgrade prices.

Yes, Student and Teacher Edition products can be used commercially.

Tax-exempt purchases cannot be made on the online Education Store. To place a tax-exempt order, contact an authorized education reseller. Find an education reseller.

Visit the Student and Teacher Edition FAQ.

You can obtain Student and Teacher Edition software from the Education Store (North America | United Kingdom | Germany | France | Europe* | Australia and New Zealand), via phone, or from Adobe resellers (North America | Europe, the Middle East, and Africa).

* For customers in Austria, Belgium, Denmark, Finland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, and Switzerland.