Problem

With macOS 10.15 Catalina, a new permissions dialog is displayed whenever Acrobat DC or Reader DC tries to read or write any folder on the drive.

Mac Catalina permissions dialog

Solution

To allow Acrobat or Reader to write or read the folders on the drive, do the following.

  1. In the Mac permissions dialog box, click OK.

  2. The Security Preferences dialog is displayed. Choose to enable the folder permissions for Acrobat or Reader.

    Security preferences dialog

If you click, Dont' Allow, the following dialog is shown by Acrobat DC or Reader DC.

Acrobat/Reader permission dialog

To allow Acrobat DC or Reader DC to read or write folders on the drive, click OK. Choose to enable the folder permissions for Acrobat DC or Reader DC in the Mac Security Preferences dialog.

If you click Not Now, Acrobat DC or Reader DC access to folders on your drive will be blocked and the information saved in the Mac security preference.

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