Issue: Some Users may get a blank screen in Adobe Connect 9.2/9.3 while registering for a migrated Event.

Description: If you have an Event which was created in a previous version of Adobe Connect and you create a duplicate event of that, you may get a blank screen while registering for that Event.


Workaround: The work around to this issue is given below:

1. Use an alpha numeric password.

2. If you already have an account in the system and try to register for an event by using the Click Here option, you may get a blank screen. The workaround is to avoid using the Click Here option and fill in the registration form with your existing alpha numeric password.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License  Twitter™ and Facebook posts are not covered under the terms of Creative Commons.

Legal Notices   |   Online Privacy Policy