Adobe Connect behaves unexpectedly after you moved your Connect server to new hardware with a different computer name.
Run the script below to change the database. This solution assumes that the database is on a separate server, and you are using the same FQDN.
DECLARE @OldServerName NVARCHAR(64), @NewServName NVARCHAR(64)
DECLARE @Host_id INT
SET @Host_id =1
--Put the number from Step 1 here.
SET @NewServName = 'New_server_Name'
--Put new server name between quotes
SET @OldServName = (SELECT [NAME] FROM PPS_ENUM_DATA_HOSTS WHERE [HOST_ID] = @HOST_ID)
SET [NAME] = @NewServName
WHERE [HOST_ID] = @HOST_ID
- Copy the custom.ini from the backup you made in step 1.
- Copy the Content directory from the backup you made in step 1.
- Place any extra or customized files back in place (jar files, xml files, and so on.) from the backup you made in step 1.