Adobe Connect behaves unexpectedly after computer name changes

Adobe Connect behaves unexpectedly after you moved your Connect server to new hardware with a different computer name. 

Run the script below to change the database. This solution assumes that the database is on a separate server, and you are using the same FQDN.

SELECT HOST_ID FROM PPS_ENUM_DATA_HOSTS WHERE STATUS = 'A'

DECLARE @OldServerName NVARCHAR(64), @NewServName NVARCHAR(64)

DECLARE @Host_id INT

SET @Host_id =1

--Put the number from Step 1 here.

SET @NewServName = 'New_server_Name'

--Put new server name between quotes

SET @OldServName = (SELECT [NAME] FROM PPS_ENUM_DATA_HOSTS WHERE [HOST_ID] = @HOST_ID)

UPDATE PPS_ENUM_DATA_HOSTS

SET [NAME] = @NewServName

WHERE [HOST_ID] = @HOST_ID

•     Copy the custom.ini from the backup you made in step 1.
•    Copy the Content directory from the backup you made in step 1.
•     Place any extra or customized files back in place (jar files, xml files, and so on.) from the backup you made in step 1.

Unexpected behavior occurs in Adobe Connect if your computer name changes because Connect interprets the name change as a new host.