Error "Invalid Username or Password" | Password with hash, amperdand | Adobe Connect 8 SP1

Issue

Passwords containing a hash ("pound") or ampersand sign return an "Invalid Username or Password" error when you log in to an Adobe Connect Meeting Room.

Solution

This issue is a limitation of the product at this time and is under consideration for a future release. Don't include hash or ampersand characters in the password field.

Additional information

Bug #2847073

Adobe logo

Sign in to your account