Issue

When moving large chunks of data within Adobe Connect”usually deleting or moving a large amount of users or content”you receive an "Operation size too large" error.

Reason

This is a limitation that was built into Connect to protect hosted customers.

Solution

Licensed customerscan disable this limitation by editing the custom.ini file.
  1. On your Connect server, back up your custom.ini file (located at [root]:\breeze
  2. Open the custom.ini file and add the following to the bottom of the file:

    MAX_ACL_MOVES=100000

    MAX_GROUP_MEMBER_UPDATES=100000

    DB_TRANS_MAX_UPDATES=3000

    DB_MAX_ROWS=20000
  3. Save the custom.ini file,and then restart your Connect services.

If you are a hosted customer, you must contact Technical Support to disable this limitation.

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