Meeting Invitation in Deutsch language from inside the meeting room has incorrect Meeting Connection test URL

Issue

Meeting Invitation in Deutsch language from inside the meeting room has incorrect Meeting Connection test URL
For example, https://amrit.adobeconnect.com/common/help/de/de/support/meeting_test.htm
Here "/de/" appears twice which should only appear once.

Environment

  • Adobe Connect Hosted
  • Adobe Connect On-Premise
  • Adobe Connect Versions : 9.5.7, 9.6.0

Cause

This is caused due to a known bug#4086249 logged with our Engineering group.

Following are the conditions under which this issue could be noticed:
Steps to Reproduce:

  1. From My Profile -> Edit My Preferences, change the Language to Deutsch

  2. Go to Meetings Tab and create a new Meeting.

  3. Launch the Meeting room.

  4. Once the Meeting room comes up(regardless of Add-in or Flash), Click on Meeting option.

  5. Click on Manage Access and Entry Option and Choose Invite Participants option.

  6. Click on Compose e-mail button.

Your default e-mail application should open with the default invitation e-mail and it should contain the following link for Meeting Test:
https://amrit.adobeconnect.com/common/help/de/de/support/meeting_test.htm

Actual Result: 
Here /de/ appears twice.

Expected Result:
/de/ should appear only once for the URL to work correctly.

Resolution

  • The bug is under investigation by Engineering and should be fixed in the upcoming releases.
  • Manually modify the invitation email in the email client to remove the repeated 'de' text appearing in the URL as a workaround.

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