Options on the Reports tab are greyed out (Connect 7)

Issue

Adobe Connect Pro 7 introduced a new Reporting module that is accessible from the Reports tab in Connect Central (Connect Enterprise Manager). When you click on the tab, many of the options are greyed out.

Solution

Not all users have access to the new Connect 7 Reports tab. The following table lists which reports are available to which Connect groups.

Connect Group

Available Reports

Administrator

[All] Content, Course, Curriculum, Virtual Classroom, Meeting, Learner, System Usage, Saved Queries

Authors

Content, Saved Queries

Training Managers

Content, Course, Curriculum, Virtual Classroom, Learner, Saved Queries

Event Managers

Saved Queries

Learners & Seminar Hosts

None

Meeting Hosts

Meeting, Saved Queries

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