Issue

Adobe Connect Pro 7 introduced a new Reporting module that is accessible from the Reports tab in Connect Central (Connect Enterprise Manager). When you click on the tab, many of the options are greyed out.

Solution

Not all users have access to the new Connect 7 Reports tab. The following table lists which reports are available to which Connect groups.

Connect Group Available Reports
Administrator [All] Content, Course, Curriculum, Virtual Classroom, Meeting, Learner, System Usage, Saved Queries
Authors Content, Saved Queries
Training Managers Content, Course, Curriculum, Virtual Classroom, Learner, Saved Queries
Event Managers Saved Queries
Learners & Seminar Hosts None
Meeting Hosts Meeting, Saved Queries