Adobe Connect 9.5.2 Add-in Release Notes

With the release of Adobe Connect 9.5.2, we will be releasing a new Connect Add-in, version 11.9.975.228.  This new version will not be required but it is recommended that all users update to this new version.  Users without the add-in installed will be asked to install the new Add-in under the following circumstances:

  • You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the the Add-in installed.

The new Add-in provides fixes for several known issues since the last version:

Issue Tracking Number

Issue Description


Add-in crashes with Mac OS X El Capitan


<Alt+C> shortcut doesn’t work in Windows AERO mode.


Force Addin Update workflow opens extra addin instance after Lightning install


Offline recording on Retina Display MAC is not the same as settings dialog


MP4 conversion API not working in Silent Mode on MAX OS


MP4 Videos are not played in Android devices


Screen Sharing not broadcast after a few minutes on Windows 8


MP4 recording audio not available when played in Quicktime


MP4 audio choppy/out-of-sync on Windows

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