Adobe Connect 11.9.979.355 Add-in Release Notes

Note:

This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.

The latest Adobe Connect Add-in is 11.9.979.355 for the Windows platform.

Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters.  You will be asked to install the new Add-in under the following circumstances:

  • You try to start or join an Adobe Connect meeting for first time and have an older version of the Add-in installed.
  • You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the latest version of the Add-in installed.

Issues resolved with the 11.9.979.355 Add-in:

Issue Tracking Number

Issue Description

4086174

Addin relaunch on crash

4085267

Client Side Offline MP4 of recordings Out of sync

  Removing unused Keyboard shortcuts from closing addin: Ctrl+W and  Ctrl+Q

Instructions for Manual Installation

Windows

Click here to download Windows Add-in.

  1. Save the file when prompted; by default, it's saved in the Downloads folder.
  2. Open the Downloads folder and open ac_addin_win_979_355.zip to extract the package (the package name is setup.exe).
  3. Open setup.exe to launch the installer.
  4. Follow the installer prompts to install the Add-In.

Mac OS

Click here to download the Mac Add-in. The latest version is 11.9.978.354

  1. Save the file when prompted; by default, it's saved in the Downloads folder.
  2. Open the Downloads folder and open ac_addin_mac_978_354.z to extract the package (the package name is adobeconnectaddin-installer.pkg).
  3. Open adobeconnectaddin-installer.pkg to launch the installer.
  4. Follow the installer prompts to install the Add-In.

If you have any questions, contact Adobe using your normal support channels or visit the support page.

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