Release Date

Adobe Connect 9.1.2 is a maintenance release and will be rolled out in phases

·      On-Premise: Adobe Connect 9.1.2 patch will be available for customer premise deployments (All supported Locales): 25th Nov. 2013.

·      Hosted: Adobe Connect 9.1.2 service hosted by Adobe: Starting 18th Nov. 2013.

·      Managed Services: For the Adobe managed customer specific cloud deployment of Adobe Connect the update can be scheduled based on customer requirement. Please reach out to your Adobe Connect managed services representative to schedule your update.


Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. This maintenance release available as a patch delivers fixes to a number of issues including important security and accessibility related bugs.

For an overview of Adobe Connect, see


System Requirements

For latest system requirements please visit


Important Update Information

Please review the following important information regarding the update.

New Adobe Connect Add-in

This update comes with a new Adobe Connect Add-in (henceforth referred to as simply “Add-in”) for functionality specific to meeting hosts and presenters on Windows and Mac. The new add-in is not a mandatory requirement for this release. This release works with the existing Add-in for Windows (11.2.385.0) and Mac (11.2.381.0).

The new Add-ins provides better performance and bug fixes.

If you are in a locked-down IT environment, we recommend that you ensure that all of your end users have the new Adobe Connect Add-in and Adobe Flash Player (version 11.2 or later) installed. Please download the Adobe Connect Add-ins from this page.

Adobe Connect Server Upgrade Path for On Premise Deployments

From Adobe Connect 8.x

Upgrade to Adobe Connect 9.1.1 before applying this patch

From Adobe Connect 9.0.x

Upgrade to Adobe Connect 9.1.1 before applying this patch

Issues Resolved

Issue Tracking Number

Issue Description


For some users Adobe Connect Add-in consumes high CPU and memory resulting in low responsiveness


For some Event managers certain Event reports like Engagement and Attendee Status are not shown correctly


For some users on Windows, Adobe Connect Add-in crashes when the resolution is 1366 * 768 is used


Meeting recordings converted to MP4 do not show as supported content for sharing in a meeting


Forgot your password link is not clickable on some event registration pages


Reports course status and number of views are not created for course/content when content used is MP4 recording on a mobile device


When viewing calendar in Adobe Connect Central on Firefox version 24.0 using Flash Player 11.9.900.117, flash player crashes


When using JAWS, The focus on certain objects not correctly announced

3537996 , 3596837 , 3596842

Cross site scripting vulnerability on certain web pages


When the number of seminar rooms is very high, complete list of all seminars is not coming in seminar room list on session creation page


Users having only Event Admin or Account Admin privilege do not have permission to edit event templates.


New sessions cannot be scheduled when there is a scheduling conflict with seminars rooms that have been deleted


Cannot change time of the event to overlap with the existing time


Curriculum does not show up in learner report


On editing, recording is stuck when a section of it is edited under certain conditions


Adobe Connect Add-In crashes on dual monitor systems after sharing screen for second time


MP4 converted recording does not play on android when access is set to private

3597636 , 3596756

Deleting or Adding group members from groups having very large number of members results in operation-size-error


Cannot access MP4 content using content tracking URL from mobile devices


On MAC systems while making recording offline using FLV creation option, buffering also gets captured in the FLV


Cost Center reporting functionality of training module is not working properly


Some seminar sessions created before the 9.1 upgrade cannot be edited

3594457, 3585895, 3593859, 3537985

Potential Security vulnerabilities

3547702, 3363913, 3547524, 3547613, 3615103, 3547621, 3547633, 3547648, 3547727, 3547756, 3547790, 3547856, 3547858, 3547864, 3583669, 3583665, 3583631, 3583624, 3583445, 3583426, 3583398, 3583394, 3582869, 3582867, 3547871, 3582858, 3547873, 3560995, 3560990, 3547904, 3548789, 3547895, 3547886

Accessibility and screen reader support improvements


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