Adobe Connect 8 Service Pack 2 Update 1 Release Notes  

This document contains information about the Adobe Release version of Adobe Connect 8 Service Pack 2 Update 1.

1.      About Adobe Connect Service Pack 2 Update 1

2.      What’s New

3.      System Requirements

4.      Issues Resolved

5.      Known Issues

 

1. About Adobe Connect 8 Service Pack 2 Update 1

The Adobe Connect 8 Service Pack 2 Update 1 provides important fixes and enhancements to improve overall user experience. This update is available for all languages supported by Adobe Connect.

2.      What’s New

New Adobe Connect Mac Add-in: Adobe Connect 8 Service Pack 2 Update 1 will require a new Adobe Connect Add-in for Mac meeting hosts and presenters. The Add-in includes support for sharing and enhanced audio. The new Add-in adds support for Mac OS X 10.7.2 (Lion). Unless the new Add-in is already installed, it will be forced on all Mac Hosts and Presenters when they start using Add-in specific functionality.

The new Mac Add-in can be downloaded from here.

The version of the new Mac Add-in is 9.4.90.0.

For additional information, please visit this tech note.

3. System Requirements

 

For Detailed System Requirements please visit the Tech Spec page.

 

4. Issues Resolved

 

The following bugs were fixed in Adobe Connect 8 Service Pack 2 Update 1:

 

Product Area

 

 

Bug Description

 

 

Add-In

 

 

Add-in crashes when meeting run for long time or layouts changed randomly

 

 

App Sharing

 

 

Mac application, with hidden menu bar, is not shared correctly

 

 

Doc Sharing

 

 

Animations in PPT/PPTX files cannot be played

 

 

Doc Sharing

 

 

Stop sharing video content causes meeting client to reconnect

 

 

Doc Sharing

 

 

Exception thrown upon stop sharing or changing layout while PPTX loading

 

 

Doc Sharing

 

 

Green box displayed upon sharing PPT/PPTX files with long names

 

 

Doc Sharing

 

 

PPT slides flash for participants on transitioning slides

 

 

Doc Sharing

 

 

Host’s slide transition not seen by participants

 

 

Screen Sharing

 

 

Mac Add-in crashes with Pause and Annotate

 

 

Events – Reporting

 

 

Discrepancy in invites/registration/attendees between Reports Summary and Event Dashboard

 

 

Events -- Reporting

 

 

Approved number excludes Presenters and is inconsistent between Event Report and Event Dashboard

 

 

Events -- Reporting

 

 

Users should not be counted in both approved and denied lists in event report summary

 

 

Reports

 

 

Curriculum takers report returns “No Data”

 

 

Reports

 

 

Curriculum transcript user report can take a very long time to generate

 

 

Reports

 

 

Compliance settings "Allow Upload Of Documents Only From The Groups Selected Below" allows Author group automatically even if it is not selected

 

 

Reports

 

 

Meeting attendance details reports do not work for deleted meetings

 

 

Recordings 

 

 

Playback of recorded sync SWFs custom pods not working

 

 

Recordings

 

 

Pointer/Marker content missing in older recordings

 

 

Recordings

 

 

Audio in recording does not play until pause/play button is hit

 

 

Seminars

 

 

Meeting unresponsive during concurrent chat of 50 users in large meeting

 

 

Meetings

 

 

Rooms no longer shut down after 15 minutes after last host leaves

 

 

Meetings

 

 

Presenter Only area has no scrollbars

 

 

Meetings

 

 

A poll that wasn’t closed in a prior meeting session incorrectly displays aggregate results in subsequent meeting session

 

 

Meetings

 

 

Camera quality captured with Add-in is inferior to that captured from browser

 

 

Meetings

 

 

Failure upon converting recently shared content which is not currently displayed

 

 

Meetings

 

 

FMG drops connection during VTC broadcast

 

 

Telephony

 

 

UV broken (InterCall)

 

 

Telephony

 

 

Missing “More dial-in information” link in Dial-in to audio conference for NA profiles (InterCall)

 

 

Trainings

 

 

Users, enrolled in curriculum as part of a group, cannot view the curriculum

Trainings

 

 

Unable to use keyboard keys to select folder in training catalogue

 

 

WebApp

 

 

Users and Groups list not ordered correctly

 

 

WebApp

 

 

Option to make guest login as the primary option for meetings does not work

 

 

WebApp

 

 

Last day of each month missing from Activity view in My Calendar

 

 

 

 The following enhancements were made in Adobe Connect 8 Service Pack 2 Update 1

 

Product Area

 

 

Description

 

 

SSO

 

 

Added logout link for hybrid SSO accounts

 

 

Events

 

 

Display better error message when an event, that has been deleted or has no content, is duplicated

 

 

Doc Sharing

 

 

Detect conversion issues with PPTX upon sharing and display message to use Add-in instead of giving a cryptic failure error

 

 

Seminar

 

 

Display better error message (instead of hanging) when seminar rooms try to connect with expired license/account

 

 

 

 5. Known Issues

Following are known issues with the new Mac Add-in on Mac OS X 10.7.2 (Lion):

 

  • Firewire devices are not detected

     

  • Not compatible with external audio interfaces (eg, Focusrite, Saffure, Firewire or RME Multiface)

     

  • Not compatible with secure desktop sharing

     

 

 

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