Adobe constantly evaluates product capabilities to identify older features that should be replaced with more modern alternatives to improve overall customer value, always under careful consideration of backward compatibility. As Adobe Campaign Classic works with 3rd party tools, compatibility is updated on a regular basis, in order to implement supported versions only. Versions which are no longer compatible with Adobe Campaign Classic are listed below.
To communicate the impending removal/replacement of Campaign Classic capabilities, the following rules apply:
- Announcement of deprecation comes first. While deprecated capabilities are still available, but they will not be further enhanced, nor documented.
- Removal of deprecated capabilities will occur in the following release at the earliest. Actual target date for removal is announced in this page.
This process gives customers at least one release cycle to adapt their implementation to a new version or successor of a deprecated capability, before actual removal.
This section lists features and capabilities that have been marked as deprecated with latest Campaign Classic releases. Generally, features that are planned to be removed in a future release are set to deprecated first, with an alternative provided. These features and capabilities are no longer available for new Campaign Classic customers.
Customers are advised to review if they make use of the feature/capability in their current deployment, and make plans to change their implementation to use the alternative provided. Please refer to the target removal date to plan your environment and project updates accordingly.
|Area||Feature||Replacement||Target removal date|
|Area||Feature||Replacement||Target removal date|
|Email Archiving||File-based archiving||Email archiving is now available through a dedicated BCC email address. Learn more.||2019 Fall Release|
|Lead management||Leads||The Leads Management package in Adobe Campaign Classic simplified the process of building and maintaining the entire leads management life cycle. Similar functionality can be implemented via other native workflow activities and data model modifications.||2020|
This section lists features and capabilities that have been removed from Campaign Classic. They are no longer supported by Adobe.
|Campaign APIs documentation||jsapi.chm reference||Campaign Classic APIs are now available in a dedicated page. If you were using the jsapi.chm file, you should now refer to the new online version.||19.1|
|Campaign Orchestration||Predictive marketing||A large part of predictive marketing capabilities in Adobe Campaign Classic has been the consumption of predictive models. Although the predictive marketing workflow activity will be removed in an upcoming version, Adobe Campaign will continue to support the consumption and use of predictive models from external sources through other workflow activities.||18.10|
|Web Applications||Microsites||Improve security by restricting access to only dedicated domains on Adobe Campaign configuration files. You can still use personalized URLs in Campaign by using DNS aliases. Learn more.||18.10|
|Push Notifications||iOS Binary Connector||Per Apple's recommendation, Adobe will be removing the legacy iOS Binary Connector. The more capable and more efficient HTTP/2-based connector is already available. Learn more.||18.10|
|MMS and WAP Push messages||MMS and WAP Push mobile deliveries have been removed from Campaign Classic.||Adobe recommends to leverage SMS and Push notification capabilities.||18.4|
|LINE v1||LINE Connect package is no longer available for installation in Adobe Campaign Classic.||Adobe recommends using the new LINE Channel package to send LINE messages. Learn more.||18.4|
Adobe Campaign Classic is compatible with all the systems and tools listed in the Compatibility matrix. When specific versions of these 3rd party systems and tools reach end-of-life (EOL) with their respective creators, Adobe Campaign is no longer compatible with those versions: they are announced as deprecated, and then are removed from our compatibility matrix in the subsequent product release. Please ensure you are on supported versions of any systems listed in the compatibility matrix to avoid any issues.
Adobe Campaign Classic Client Console can no longer run on the following systems as they have been deprecated by their editor. Customers running Campaign Client Console on one of these versions need to upgrade to newest version before target removal date. Refer to Campaign Classic Compatibility Matrix.
Starting 19.1 Spring Release, Adobe Campaign is no longer compatible with the following operating systems. Please refer to the Compatibility matrix to upgrade to a newer version or move to a new operating system.
|Web Servers||End-of-life||Link||Target end of compatibility|
|Microsoft IIS 7||July, 2011||Learn more||Apr., 2019|
Adobe does not support the following database engines as they have been deprecated by their editor. Customers running in these versions need to upgrade to newest version or move to another one.
Refer to Campaign Classic Compatibility Matrix to access the list of compatible versions.
Starting 19.1 Spring Release, Adobe Campaign is no longer compatible with the following FDA Servers.
|DB2 UDB 9.5, 9.7||More recent version of DB2 is supported through Federated Data Access (FDA). Learn more.||DB2 Distributed End of support dates|
|Oracle 9i, 10G R2||More recent versions of Oracle are supported through Federated Data Access (FDA). Learn more.||Oracle Lifetime Support Policy|
|PostgreSQL 8.3, 8.4, 9.0, 9.1, 9.2||More recent versions of PostgreSQL are supported through Federated Data Access (FDA). Learn more.||PostgreSQL Versioning policy|
|MSSQL 2000, 2005, 2008 R2||More recent versions of SQL Server are supported through Federated Data Access (FDA). Learn more.||Microsoft product lifecycle|
|MySQL 5.1||More recent versions of MySQL are supported through Federated Data Access (FDA). Learn more.||MySQL Technical Support|
|InfiniDB||Infini DB reached End of life.|
|Teradata 13, 13.1||More recent versions of Teradata are supported through Federated Data Access (FDA). Learn more.||Teradata Release Definition (PDF)|
|Netezza 6.02, 7.0||
Netezza reached end of life.
Replaced by IBM Pure Data System.
|AsterData 5.0||AsterData reached end of life.|
Sybase IQ 15.2, 15.4, 15.5
Sybase ASE 15.0
|More recent versions of Sybase are supported through Federated Data Access (FDA). Learn more.||Sybase Product End Of Life|
|Hadoop via HiveSQL: Hadoop 2.7.3 , HiveSQL 1.2.1||
Adobe Campaign Classic will still support the listed versions of Hadoop via HiveSQL through Federated Data Access (FDA), but these versions are merged with:
Starting 19.1 Spring Release, Adobe Campaign is no longer compatible with the following RDBMS Servers. Please refer to the Compatibility matrix to upgrade to a newer version.