Download and install Creative Cloud apps

Download and install Creative Cloud apps

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Applies to: Adobe After Effects Adobe Animate Adobe Audition Adobe Bridge Adobe Creative Cloud Adobe Dreamweaver Adobe Illustrator Adobe InCopy Adobe InDesign Adobe Media Encoder Adobe Muse Adobe Photoshop Adobe Photoshop Lightroom Adobe Prelude Adobe Premiere Pro

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Learn to download and install Creative Cloud apps. Easily find and install multiple versions of apps.

Download your first app

Welcome to Creative Cloud! To get started, simply download your first app from the Adobe website. The Adobe Creative Cloud desktop app—which you’ll use to manage future downloads—is installed at the same time.

  1. Go to the Creative Cloud apps catalog and find an app that you want to download, such as Photoshop.

    Creative Cloud apps catalog

  2. Click Download to install the app you want. Your app begins to download.

    Note:

    Click Download trial if you are not signed in to your Adobe account or if you do not have an active subscription.

  3. Double-click the downloaded file to launch the installer. The name of the downloaded file is <product name> _Installer.dmg on Mac or <productname>_Set-Up.exe on Windows. For example, if you have downloaded Photoshop, the name of the file is (Mac) photoshop_installer.dmg or (Win) photoshop_Set-Up.exe.

  4. Sign in with your Adobe ID and password, or with your social (Facebook or Google) account. Click Sign Up to create an Adobe ID, if you do not have an existing one.

    Sign in Adobe ID
    Sign in

  5. Fill in the small survey that comes up on your screen and click Continue.

    Survey

  6. Click Start Installing to install your app.

    start-installing

  7. The installation of your app starts. You can see the estimated time left for the installation to complete.

    Installing app

Congratulations! Your app is installed and launches automatically.

installation-complete

Download more apps

Once you’ve downloaded your first app, you can use the Creative Cloud desktop app to easily browse, install, launch, and manage any Creative Cloud app or service.

Note:

To download mobile apps on your mobile device, visit the Mobile apps catalog.

  1. Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

    You will see your installed app, as well as a list of apps you can browse and install.

    Note:

    If you don’t see the Creative Cloud icon, you may have quit the application. You can relaunch it:

    • Windows: Choose Start > Programs > Adobe Creative Cloud.
    • Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.

    To download the Creative Cloud desktop app manually, visit the Creative Cloud desktop app page.

  2. In the All Apps section, scroll to find the app you want to install.

  3. Click Install.

    Your app will begin to download. Check your download progress in the status bar next to the app’s name.

    Note:

    Depending on your network’s download speed, it could take some time to download your app.

  4. To launch your new app, find the application’s icon and click Open.

    Your new app is installed on your computer in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS). You can access it the same way you access any application on your computer.

Install previous versions of apps

You can download previous versions of Creative Cloud apps. For most apps, you can have multiple versions of the same app installed on your computer at the same time, if you choose.

  1. Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

  2. In the All Apps section, scroll to the app you want to install.

  3. Click the arrow next to the Install button and click Other Versions.

    Other versions

  4. Choose an available version to install.

    Install other versions

    Note:

    By default, when you install a new Creative Cloud app it removes the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions check box in the update confirmation dialog box.

    Previous product versions do not overwrite existing versions. You can have two versions of the same app running simultaneously on your computer.

Check for updates

The Creative Cloud desktop app indicates when there are updates available for your installed apps. You can check for updates manually by following the steps below.

  1. Open the Creative Cloud desktop app, and click the three vertical dots icon in the upper-right corner.

  2. Choose Check for App Updates from the pop-up menu. You can also press Ctrl+Alt+R (Windows) or Command+Option+R (Mac OS) to refresh the Creative Cloud desktop app and check for updates.

    The Apps panel is updated to show all available updates.

FAQ

Looking for quick answers? Here are the questions we hear most often.

Download speeds vary depending on your connection type and network traffic. See Estimated download times and Installer file sizes for more information on app download times.

By default, your Creative Cloud apps are installed in the Program Files folder (Windows) or the Applications folder (Mac OS).

You can change the default install location, although it is not recommended. Open the Creative Cloud desktop app and click the gear icon at the top right of the window. Choose Preferences > Apps > Install location > Change. Navigate to the desired location and click Open. Your new install location appears in the menu.

You can launch Creative Cloud apps the same way you normally launch any other app on your computer.

Adobe provides a convenient shortcut: Open the Creative Cloud desktop app by clicking the Creative Cloud icon in your top Mac OS menu bar or Windows taskbar. Click your app’s icon to launch it. For more information, see Launch Creative Cloud apps.

You can download and install Creative Cloud desktop applications on multiple computers, regardless of operating system.
However, activation is limited to two computers per individual associated with the membership, and you may not use the software on these computers simultaneously.

For more information, see On how many computers can I use my Creative Cloud subscription?

You can’t have a Creative Cloud license activated on three computers. If you want to install Creative Cloud apps on a third computer, sign out of Creative Cloud on one of the other two computers, using your Adobe ID. Signing out deactivates the Creative Cloud license associated with that Adobe ID on that computer.

To sign out, make sure the computer is connected to the Internet, open the Creative Cloud desktop app, and click the gear icon at the top right of the window. Choose Preferences > General > Sign Out.

(Alternatively, you can start any Creative Cloud application, and choose Help > Sign Out [your Adobe ID]. Signing out of one Creative Cloud app deactivates all Creative Cloud apps associated with that Adobe ID on that computer.)

You can then sign in to Creative Cloud on the third computer. For more information, see How to activate and deactivate products.

The Creative Cloud desktop application is supported on operating systems listed in the system requirements. If you’re downloading apps on Mac OS X 10.6, Windows XP, or an earlier operating system, you can download and install Adobe Creative Suite 6 applications.

Note:

If you already have Adobe Application Manager installed on Mac OS X 10.7 or later, or Windows 7 or later, AAM will automatically update to the Creative Cloud desktop app when you download your first Creative Cloud app.

You can install Encore CS6 as part of your Creative Cloud subscription. For instructions, see Download and install Encore CS6.