End-user license agreements FAQ

A license permits you to use software, content, and services in accordance with certain terms and conditions set out in an end-user license agreement (EULA). A EULA is a legally binding document. Without entering into a EULA, you can't legally use the software, content, or service.

When you purchase software, you are buying the right, or getting a license, to use the software in accordance with the EULA.

The EULA explains exactly how you can use the software you purchase and identifies specific restrictions on your use of the software. If you break the terms of the EULA, you are subject to enforcement action and penalties.

This page answers frequently asked questions about EULAs.

Can I install the separate components of a suite on different machines?

No. Product suites such as Studio and Creative Suite are sold and priced as a single product. You receive a substantial discount for purchasing one product suite rather than separate licenses to each of the component products. The EULA expressly states that all products included in a suite must be installed and used on the same machine.

Can I use my software on two computers?

If you own, or are the primary user of, a single-user- or volume-license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.

No more than one user can use a single-user-license Adobe product.

Note: AVL customers have to buy two different licenses to use both operating systems, even if they have two different computers. They can use the same license on another computer (not simultaneously) only with the same platform at home.

For more information regarding Adobe's activation policy, including recent changes, see activation and deactivation help.

Can I use my software on both partitions of a dual-boot system?

If you run a dual-boot system with a product installed on both partitions, it's necessary to purchase a separate license for each installation. Before you install the product on both the Mac OS and Windows partitions on a dual-boot system, obtain a separate license for each product.

Why can't I use my software on different platforms?

Adobe develops software for different platforms (such as Mac OS, Windows, Linux) and sells the software built for separate platforms as separate products. If you want to use the products on different platforms, it's necessary to purchase a license of the software for each platform you use. A serial number for a product for one platform cannot be used for the same product for another platform.

Once I've upgraded, can I use, sell, or transfer the previous versions of the software?

No. Purchasing an upgrade to your product extends your existing license to cover the new version of Adobe software. It does not provide you with two separate licenses for the old version and the new version. For example, if you upgrade from Adobe Acrobat 6 to Acrobat 7, you cannot sell Acrobat 6 to someone else.

If you purchase a new license, rather than upgrade your old software, you are permitted to transfer your old license—that is, as long as you did not purchase the original license with a volume licensing arrangement.

How do I know if I am eligible to use the Education version of the software?

To see the requirements for purchasing Educational versions of Adobe software, visit the Adobe Education Store.

To whom do I report that a company is using software improperly?

Report violations of the EULA or any improper or unauthorized use of Adobe software to piracy@adobe.com, contact Adobe Support, or call 800-343-3325. Adobe uses good-faith efforts to maintain as confidential all personally identifiable information Adobe collects from you.



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