Issue: RED files may not import, and if they do import they will stop displaying frames after a short time

This issue affects users working with After Effects CS6 (11.0) on Mac OS X 10.10, and later.

Solution 1: update After Effects

This problem only appears in After Effects CS6; it does not happen in After Effects CC (12.x) or After Effects CC 2014 (13.x).

Solution 2: transcode the footage

You can use Adobe Media Encoder or Adobe Prelude to transcode footage to another format that does not have this issue.

Solution 3: revert to an earlier version of Mac OS X

You can reinstall an earlier version of Mac OS X which does not cause this issue. For details, see this article.

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