Processing time for a classification file varies with the size of the file and the number of files that Adobe's servers are processing. Classification uploads usually take no longer than 72 hours to process. This time frame is not a service-level agreement, but rather a window in which most files are typically processed. The months leading up to holiday seasons see the heaviest use of classifications, meaning some files can take longer than 72 hours to process.

Determine when an upload finishes

To check and see if a classification file has finished uploading, do the following:

  1. Log in to Adobe Analytics and go to Admin > Classification Importer.
  2. Under any of the tabs, select the report suite and data set in question.
  3. If processing is not complete, either one of the following messages appear:

    The selected report has a classification import that is processing.
    The selected report has classification data that hasn't propagated to all servers yet.

    Note: No messages appear if processing is complete.

Minimize classification processing time

Adobe strongly recommends that you use the following guidelines to prevent increased processing times.

  • Use the Classification Rule Builder when possible: The Classification Rule Builder processes data differently than the traditional classification importer. If classification data follows specific patterns, using this capability is highly recommended.
  • Upload only changed rows: This practice greatly reduces the amount of time it takes to process classification files, since it doesn't sort through unchanged rows. Adobe highly recommends only uploading changed rows.
  • Plan ahead: Start uploading classification data as soon as possible, especially if this data is used during the holiday season.
  • Combine classification files where possible: If a single variable has multiple classifications, upload a single file with all applicable classifications. Avoid uploading multiple classifications for the same variable.
  • Avoid uploading files over 500 MB: If dealing with large amounts of classification data, Adobe recommends splitting files into 100 MB-500 MB files.
  • Avoid uploading large quantities of files to FTP: If you are uploading the same files to many report suites via FTP, limit the number of files uploaded at a time. Adobe recommends the number of files multiplied by the number of applicable report suites being less than 1000. If uploading 100 files to 100 report suites is required, then the total number of files is 10,000. Rather than uploading all 100 files at once, break it into 10 groups of 10 files at a time.
  • Upload small files via the browser importer: If you have a file that is less than 1 MB (less than 50,000 rows), Adobe recommends using the browser importer. Browser imports are typically faster than FTP imports.

Additional resources

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