Adobe Connect 10.8 Release Notes

Read this document for details around the Adobe Connect 10.8 release, including release dates, upgrades, updates, improvements, and known issues.


Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see

The Adobe Connect 10.8 release incorporates various improvements and resolves several bugs.

Release dates

Adobe Connect 10.8 is a limited release and as such will only be available for on-premise and Managed services deployments. It will not be rolled out to the Hosted services.

Hosted services:

Not applicable.

On-premise deployments:

Will be available from Jun 8, 2020.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative to schedule an update.

What's New in Adobe Connect 10.8

HTML client for hosts and presenters

The HTML client has been enhanced to support host and presenter capabilities. With Adobe Connect 10.8, the hosts and presenters will be able to seamlessly start and manage a meeting, a virtual classroom, or a webinar with HTML client in their web browser without downloading additional software.


Enhanced rights for participants in HTML client

The participants can now be given enhanced rights for various pods including webcam rights and drawing rights in the HTML client. The participants in HTML client will now get presenter rights when moved to breakout rooms.


Adobe Connect Central Pages

The content uploaded and shared from Adobe Connect Central pages will now open in HTML format.


For more information on the new features and enhancements in Adobe Connect 10.8, see What's New in Adobe Connect.

System requirements

Adobe Connect application

This update does not include a new version of the Adobe Connect application. 

You are prompted to install the new Adobe Connect application in the following scenario:

  • You share your screen or PowerPoint (PPTX format) files without installing the Adobe Connect application.

If you are an administrator, ensure that end users have the latest Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following URLs:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9
  • From Adobe Connect 9.x, upgrade to Adobe Connect 10.8
  • From Adobe Connect 10.x, upgrade to Adobe Connect 10.8

Issues resolved

Issue Tracking Number Issue Description
4083823 Fixed an issue where meeting becomes sluggish when multiple users start drawing on whiteboard and host starts selection tool to delete something
4107309 Fixed an issue where stripes created by markers are not aligned properly in Host and Participant view
4108984 Fixed an issue where mathematical symbols are not displaying correctly when writing with a Stylus through Surface pro device
4109478 Fixed an issue where Evenly Distribution button in the Breakouts is not working as expected
4111397 Fixed an issue where in an on-premise server recordings are stuck on connecting after upgrading to 10.1
4111796 Fixed an issue where Account login button in French shows incorrect translation
4111972 Fixd an issue where 'Time Out'  and 'Total Time Viewed (hh:mm:ss)'  is not reflected in the recording reports when recording viewed using add-in from contents 
4112501 Fixed an issue where meeting fail-over not working in Adobe Connect 10
4113310 Fixed an issue where users reported in multiple meetings broadcast audio is lost
4114067 Fixed an issue where meeting summary reports are not being generated from the reports tab
4114623 Fixed an issue where in Whiteboard a vertical textbox  sometimes appear outside the printing range
4115287 Fixed an issue where  customized event emails does not reflect the correct 'Reply to' email address
4115310 Fixed and issue where  email alias is not working for 'Event Invitations
4115378 Fixed and issue where slides get overlapped with master view on changing the layout of Meeting room
4115452 Fixed an issue where custom fields in downloaded reports are not correctly labeled
4115541 Fixed an issue where visual view in Search option is limited to 31 characters
4115650 Fixed an issue where hyperlinks used as Anchor tags doesn't work in Presentation when uploaded to meeting
4115758 Fixed an issue where the Meeting hold feature does not work if it is done  along with placing a phone user on hold.
4116190 Fixed an issue where extreme loudness is experienced when adjusting microphone in meeting joined via html client
4116251 Fixed an issuee where while creating a curriculum and placing modules into folder, the next suggested item lands to CQ unavailable page
4116521 Fixed an issue where if a host rehoins a meeting the meeting session report marks meeting end date prematurely 
4116712 Fixed an issue where HTML Recording playback had poor audio and video quality
4116760 Fixid an issue where downloading Meeting Usage reports shows Request Not Processed 
4117018 Fixed an issue where HTML view has indented names as well as additional information identifying attendees as ‘Guest’, which results in truncated names
4117048 Added an improvement where users get a confirmation dialog before closing the Connect Meeting window for HTML client
4117355 Fixed an issue where  trainning report is not displaying complete page until zoom out to 50% or below
4117505 Fixed an issue where Content Usage Report does not display all the listed contents
4117542 Fixed an issue where drawing shapes wre partially un-allignmed for mac users
4117546 Fixed an issue where when language is set to Deutsch under Administration> Account> Edit Information, the login button says Anmeldename instead of Anmeldung or Anmelden
4117548 Fixed an issue where System Group Usage Report gives error
4117696 Fixed an issue whre there are typos in the German "Login is supended" Email 
4117697 Fixed an issue where Participants have ability to mute/un-mute themselves in lecture mode
4117880 Fixed an issue where for certain accounts the  Engagement Report could not be loaded
4118199 Fixed an issue where Recording playback in HTML player is buffering too much
4118204 Fixed an issue where the "Return to Login" text appears grey on the Request received page
4118609 Fixed an issue where the email invitations were not sent
4118849 Fixed an issue where VoIP audio publish works only when Lecture Mode setting is toggled
4118882 Fixed an issue where audio/video stops in the HTML recording when screenshare is stopped in the meeting.
4119924 Made a change where  when Screenshare is present in the meeting video feed will drop for all publishers(flash or html)


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