Learn how to join a meeting as a participant or a Host, use a pod, manage participant entry, and manage in-meeting notifications and user requests.

Start meetings

If you are host, start a meeting by logging in to your meeting room and then invite others through email or instant message. Meetings can be spontaneous or prearranged.

When you enter a meeting room, you can perform setup tasks for attendees. For example, specify conference information, accept or decline requests to join the meeting, rearrange pods, and type notes.

Enter a meeting room

  1. Do one of the following:

    • From the home page in Adobe Connect Central, click My Meetings, and click the Open button for the desired meeting.

    • In Adobe Connect Central, navigate to the Meeting Information page for a specific meeting and click Enter Meeting Room.

    • Click the meeting URL in the email invitation that you have received. Type your Adobe Connect login and password, and then click Enter Room.

    • Enter the meeting URL in your browser. Type your Adobe Connect login and password, and then click Enter Room.
    • You can also choose to opt for another meeting by clicking "Select another room/content" at the bottom of the login page. Click on the desired meeting room, and you are redirected to enter the credentials for the selected meeting. You can also manage your meetings room by adding them to your favorites. For more details, see Manage meeting rooms.

    Note:

    The first time you visit a meeting room, bookmark it for quick access the next time you want to start a meeting.

You can launch an Adobe Connect meeting room in the Adobe Connect application for desktop. If you do not have the required Adobe Connect application, Adobe Connect prompts you to download and install it. An administrator can make it mandatory for everyone to install the Adobe Connect application to join an Adobe Connect session. 

To make it easier for attendees to get familiar with an Adobe Connect meeting room, animated tips are displayed when they enter a meeting room. The tips are role-based and differ for hosts, presenters, and participants. The tips or guided hints showcase the primary workflows for a role. You can click Do Not Show This Again to switch off the guided hints. You can relaunch the in-meeting tips animation from Help > Show Tips for Adobe Connect in the meeting room.

Guided Hints to help you understand a few common in-meeting tasks.
Guided Hints to help you understand a few common in-meeting tasks.

Note:

The guided hints are not visible in the HTML view.

After a user checks Don't show this again, the user can launch the tips animation from Help > Show Tips for Adobe Connect in the meeting room.

Manage meeting rooms

All of your meeting room get automatically stored under the Room/Content link in Recents and Favorites tabs.

Recents

Your Recent list is a record of all your meeting rooms that you’ve joined, with the most-recent listed at the top. 

Additionally, you can perform any of the following actions in your Recent tab:

  • Add the meeting to your Favorites list
  • Remove the meetings individually
  • Clear all the meetings in one go

Favorites

You can add any of your meeting rooms to your Favorites list so that they are easy to access whenever you need them. Simply click a meeting your Recent list, and then click on the Star button to add them to your Favorites list.

To remove a meeting from the Favorites list, click the meeting and select Remove or Clear All.

Invite attendees and grant or deny access

While in the meeting room, hosts can invite people to attend a meeting. A host can choose to block access to a meeting, and allow or disallow requests to enter a blocked meeting.

Invite attendees while a meeting is in progress

Hosts can invite people to a meeting from inside an Adobe Connect meeting room.

  1. Select Manage Access & Entry > Invite Participants from the drop-down next to the Meeting room on the title bar.

  2. In the Invite Participants dialog box, do one of the following:

    • Click Compose Email to open your default email application and send invitees an automatically generated email message with the meeting URL.

    • Copy Link from the Invite Participants dialog box into an email or instant message and send the message to invitees. Return to the meeting room and click Done to close the dialog box.

Allow participants to join without Hosts permitting each entry

You can set up a meeting room to automatically allow the participants in the meeting room, without any intervention from the meeting hosts. When creating a meeting, select Anyone who has the URL for the meeting can enter the room in the Access section. For an existing meeting, go to Edit Information and make the same selection.

Caution:

When you select the option Anyone who has the URL, your room is publicly available. Any content uploaded to your room, is also publicly available. Any user who has the URL can access the uploaded content without your knowledge.

Block incoming attendees

  1. Select Manage Access & Entry > Block Incoming Attendees  from the drop-down next to the Meeting room name on the title bar.

  2. To allow incoming attendees to request entry to the meeting, select Let incoming attendees request to enter.

  3. (Optional) In the text box, edit the message for incoming attendees. Select Save Message to save the message for future use.

Block guests who lack registered Adobe Connect accounts

  1. Select Manage Access & Entry > Block Guest Access from the drop-down next to the Meeting room name on the title bar.

Work with pods

Hosts can show and hide, add, delete, rearrange, and organize pods. More than one instance of a pod (except the Attendees Pod, Q&A Pod, Video Pod, and Engagement Dashboard) can be displayed in a meeting at the same time.

Note:

Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see Working with compliance and control settings.

Show or hide a pod

  • To show a pod, select from the menu  at the top of the title bar. (For pods that can have multiple instances, select the instance name from the submenu.)

    A check mark appears next to the name of pods that are currently visible in the meeting.

  • To hide a pod, deselect it in the menu . Or, choose Hide from the options menu   in the upper-right corner of any pod.

Add a pod

  1. In the menu bar , select Pods and select the name of a pod.

  2. From the pod submenu, select Add New [pod name] Pod.

Move and resize pods

  1. In the menu bar , select Move And Resize Pods. A check mark appears next to the option when it is selected.

  2. To move a pod, drag it by its title bar. To resize a pod, drag the lower-right corner.

Display a pod at maximum size

When you maximize a pod, it expands to fill the current browser window.

  1. In the upper-right corner of the pod, click the options menu and select Maximize.

  2. To restore the pod to its original size, click the options menu  again, and select Restore.

Note:

To expand the Share pod beyond the current browser window to the edge of the display, click the Full Screen button.

Organize pods

  1. Choose Manage Pods from the menu   at the top of the title bar. A check mark appears next to the option when it is selected.

  2. Do one of the following:

    • To edit the name of any of the pods, select them from the list, and click Edit ().
    • To delete the pods, select them from the list, and click Delete ().
    • To locate all unused pods, click Select Unused. Any unused pods are highlighted in the list on the left. Click Delete () if you want to remove the unused pods.
  3. Click Done to close the Manage Pods dialog box.

Join as a first-time Adobe Connect user

New users, who log in for the first time, are guided through the user interface depending on their role in the system. The rules that govern a new users’ destination in Adobe Connect, upon their first login, are listed below.

Group membership

Directed here upon first login

Meeting Hosts only

New system generated meeting

Meeting Hosts, along with any other membership

New system generated meeting

Training Managers only

Training tab

Authors only

Content tab

Seminar Administrators only

Seminar tab

Learners only

Home tab

Event Managers only

Events tab

Event Administrators only

Home tab

Any combination of two or more memberships, not including Meeting Hosts group

Home tab

Administrators, Administrators – Limited, or both

Home tab

Any role along with one or more of the administrator roles (Administrators, Administrators – Limited, and Event Administrator)

Applicable tab depending on the role

When a user is taken to a new system generated Meeting room, the user can either enter a more meaningful name and URL for the Meeting room. Alternatively, the user can continue with the system generated name and the URL. Also, the user can click More Settings, in the left pane, to launch Adobe Connect Central and configure the meeting room. For example, if the user, as a meeting host, wants to associate an audio profile with the meeting room.

First-time user is to a system generated meeting room and handheld to rename it.
First-time user is to a system generated meeting room and handheld to rename it.

Note:

In a new user account, if a meeting is created in the My Meetings folder, the new user is taken to My Meetings folder, instead of a system generated meeting room.

Join a meeting

Attendees join a meeting as a guest or as a registered user, depending on the options chosen by the meeting host.

If your connection to the server fails, Adobe Connect displays an error message. It provides a link to a test wizard, which leads you through a series of steps to test your connection status.

  1. Do one of the following:
    • If you have been invited to a meeting by someone in your organization, on the Adobe Connect Home tab, click My Meetings. In the list of meetings on the left, locate the meeting you want to join and click Enter.

    • Click the URL for the meeting, most likely received in an email or instant message.

  2. Log in to the meeting room as either a guest or an Adobe Connect user:
    • Select Enter As A Guest. Type the name to be used as your identifier in the meeting. Enter appropriate values in the guest access fields, for example email id and contact number and click Enter Room.

    • Select Enter With Your Login And Password. Enter your login name and password. Click Enter Room.

    Connect directly opens the room in the HTML client if the app is not installed. 

    Once  you enter the room through browser application, you are prompted to download the app. You can click on the Download app to install the new CEF-based installer. The CEF installer gets downloaded and the user can switch into the meeting using the CEF application. 

    Download app to install the new CEF-based application
    Download app to install the new CEF-based application

    If the user clicks on Cancel, and decides later during the meeting to switch to CEF application, he can click on the options menu  at the right side of the screen, and choose Switch to Desktop Application, and then download Adobe Connect.

    Switch to application
    Switch to application

    Note:

    Adobe will continue to support any server prior to 11.0 for the existing customers. That means, existing customers may continue to open their meetings succesfully in this application.

    If you are the administrator of a hosted account, Adobe Connect displays the terms of service (ToS) by default. To log in to a meeting, first acknowledge that you have read and agree to the ToS.

    If you are a user, ToS is not displayed for hosted accounts. You can log in to a meeting before the ToS expires even if the administrator hasn’t accepted the ToS yet.

    For shared site accounts, the ToS are displayed when you first log in to Adobe Connect either as an administrator or a user. To proceed, acknowledge that you have read and agree to the ToS. Select the check box on the screen to indicate that you have read and agree to the ToS and Adobe Online Privacy Policy.

    Note:

    If the administrator for your meeting has activated client-side certificates, the Select Certificate dialog box appears when you attempt to enter a meeting. The dialog box prompts you to select a certificate to verify your identity. An administrator may have enabled a compliance Term of Use notice. Accept this notice to enter a meeting. (For more information, see Working with compliance and control settings.)

Switch to Classic View

Users who wish to view the classic experience while in the meeting may click Switch to Classic View from the options menu  at the right side of the screen. To exit the classic experience and return to the modern experience, click Switch to Desktop Application.

Place a meeting on hold or end a meeting

Hosts can place participants on hold to temporarily restrict meeting room access to hosts and presenters, letting them prepare materials. Audio conference calls are placed on hold.

Hosts can end a meeting to remove everyone, including hosts, presenters, and participants. Audio conference calls are disconnected. If an Adobe Connect account is billed by the minute, you can prevent unnecessary charges by explicitly ending a meeting when a meeting is not in session.

Place participants on hold

  1. Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.

  2. Revise the message for participants, if you want, and click Place on Hold to place the meeting on hold.

    An illustration how to place Participants on Hold
    An illustration how to place Participants on Hold

Attendees who log in to a meeting that is on hold automatically enter when the meeting resumes.

End a meeting

  1. Click End Session  button at the top right of the webinar window. 

  2. Revise the message for the attendees if you want, and click End Now to close the session for all the attendees.

    If you click Save Message, the meeting will NOT end. You will return to the meeting interface.

    An illustration of how to exit the session
    An illustration of how to exit the session
  3. If you check the box beside Open this URL for all attendees after session ends and enter a URL at the bottom, that address will be presented as a link for mobile users. For other users, a new browser window will open to this site.

Note:

Participants and guests will not be able to enter the room until a Host opens the room.

Save an On Hold or End Meeting message for future use

You can write an On Hold or End Meeting message without interrupting the meeting. This feature lets you compose the message during the meeting and then send it at the appropriate time.

  1. Select Manage Access & Entry > Place Participants on Hold from the drop-down next to the Meeting room name on the title bar.

  2. Revise the message in the message box.
  3. Click Save Message to save the message for future use and return to the meeting.

Restarting a meeting that is on hold or ended

  1. In the upper-right corner of the meeting room, click Resume in the Participants placed on hold window. 

    Note:

    If you’ve closed that window, choose Manage Access & Entry, and deselect Place Participants on Hold.

Working with notifications and requests

Pending requests and notifications are displayed in the menu bar. This feature gives you a unified view of requests and notifications, and you can act on them. Notification and request icons display if you have pending requests.

In-meeting notifications and requests.
In-meeting notifications and requests.

A. User entry request B. Raise hand request C. Recording notification 

Click a request or notification button to view details and respond as required. Raise hand requests and access requests are indicated separately. Other notifications are displayed under the bell icon.

In-meeting notifications available under bell icon
In-meeting notifications available under bell icon