Importing data

Load file : Define the expected structure of the file containing the data to import.

Reconciliation : Reconcile the imported data with database data.

Segmentation : Create filters to process records differently depending on whether they could be reconciled or not.

Deduplication : Deduplicate the data from the incoming file before it is inserted in the database.

Update data : Update the database with the imported profiles.

Define the expected structure by uploading a sample file. The sample file should contain only a few lines but all the columns necessary for the import. Check and edit the file format to make sure that the type of each column is set correctly: text, date, integer, etc. For example:

In the File to load section, select Upload a new file from the local machine and leave the field blank. Each time a new workflow is created from this template, you can specify here the file you want, as long at it corresponds to the defined structure.

You can use any of the options but you have to modify the template accordingly. For example, if you select Use the file specified in the inbound transition , you can add a File Transfer activity before to retrieve the file to import from a FTP/SFTP server.

If you want users to be able to download a file containing errors that occurred during an import, check the Keep the rejects in a file option and specify the File name .

In the Relations tab, select Create element and define a link between the imported data and the recipients targeting dimension (see Targeting dimensions and resources). In this example, the CRM ID custom field is used to create the join condition. Use the field or combination of fields you need as long it allows to identify unique records.

In the Identification tab, leave the Identify the document from the working data option unchecked.

In the General tab of the activity, set the Resource type to Temporary resource and select Reconciliation as the targeted set.

In the Advanced options tab, check the Generate complement option to be able to see if any record cannot be inserted in the database. If you need, you can then apply further processing to the complementary data: file export, list update, etc.

In the first segment of the Segments tab, add a filtering condition on the inbound population to select only records for which the profile's CRM ID is not equal to 0. This way, data from the file that are reconciled with profiles from the database are selected in that subset.

Add a second segment that selects unreconciled records that have enough data to be inserted in the database. For example: email address, first name and last name. Records that are not reconciled have their profile's CRM ID value equal to 0.

All records that are not selected in the first two subsets are selected in the Complement .

Select Update as Operation type since the inbound transition only contains recipients already present in the database.

In the Identification tab, select Using reconciliation criteria and define a key between the Dimension to update - Profiles in this case - and the link created in the Reconciliation activity. In this example, the CRM ID custom field is used.

In the Fields to update tab, indicate the fields from the Profiles dimension to update with the value of the corresponding column from the file. If the names of the file columns are identical or almost identical to the names of the recipients dimension fields, you can use the magic wand button to automatically match the different fields.

In the Properties tab, set the Resource type to the temporary resource generated from the Reconciliation activity of the workflow.

In this is example, the email field is used to find unique profiles. You can use any field you are sure is filled and part of a unique combination.

Choose a Deduplication method . In this case, the application decides automatically which records are kept in case of duplicates.

Select Insert only as Operation type since the inbound transition only contains profiles not present in the database.

In the Identification tab, select Using reconciliation criteria and define a key between the Dimension to update - Profiles in this case - and the link created in the Reconciliation activity. In this example, the CRM ID custom field is used.

In the Fields to update tab, indicate the fields from the Profiles dimension to update with the value of the corresponding column from the file. If the names of the file columns are identical or almost identical to the names of the recipients dimension fields, you can use the magic wand button to automatically match the different fields.